Fax AI Consultant

Job Description

We are seeking a highly skilled Fax Cloud Engineer to join our team. Experience in large scale siloed environments.  Cross team collaboration is a must and the ability to guide conversations along with taking on ownership and accountability for projects.  Make recommendations on new processes and approve new system design. Oversee system implementations to meet project requirements. Manage initiatives and projects to meet goals and deadlines.

Job Responsibilities

• Collaborate with the team to migrate on-premises workloads to cloud environments

• Collaborate with IT security teams to ensure secure cloud deployments.

• Optimize cloud infrastructure to meet performance and cost targets.

• Organize training sessions and seminars to enhance the skills of the team.

• Maintain and update system documentation for all On Prem/cloud environments.

• Resolve escalated issues arising from On Prem/cloud operations, coordinating with other departments as necessary.

• Evaluate new cloud technologies and vendor products.

• Ensure cloud migration projects are completed within planned timelines and budgets.

• Coordinate with business users for issues that arise and find solutions

• This Job is for US Day Time schedule (regular shift worked between the hours of 6am – 6pm CDT)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Job Qualifications:

• Knowledge of project management methods
• SaaS design experience.

o   SSO – SAML (general)

o   Azure (SSO, SAML, SCIM)

• Fax in a large-scale environment (2 Years)

o   On Prem

o   SaaS or PaaS or IaaS

o   T.38, G711 VOIP technology

o   Basic understanding of SQL Server

o   Telephony/Voice side

§  Cisco call manager

§  Oracle SBC

• AI Skills

o   Natural Language processing

o   Intelligent document processing

o   Retrieval-Augmented Generation

o   Deploy and manage ML models on cloud platforms such as Microsoft Azure, AWS, Google Cloud Platform (GCP)

o   Leverage cloud-native tools like Azure Machine Learning, AWS SageMaker, GCP AI Platform for model training, deployment, and monitoring.

Preferred skills:

• Network Technology
• Network Load Balancers (F5)
• DNS Load balancing
• Understanding of DNS and provided services.
• TCP/IP, DNS, switching, routing, VLAN knowledge
• OCR
• Microsoft Technologies
• Deep knowledge of Windows (Server and Desktop), Active Directory, Office365, SQL
• Wintel server administration
• Understanding of Windows KPIs
• Authentication methods (Kerberos)
• Modern Code/Scripting Languages
• VMware experience
• AI/ML
• Engineer/SRE mindset

WHAT WE OFFER:

• Market Competitive Pay Levels
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

WHO WE ARE:

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.

Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.