Change Management Specialist

3 days ago

Makati City, National Capital Region, Philippines Business Process Outsourcing International Full time ₱900,000 - ₱1,200,000 per year

JOB SUMMARY:

  • Develop and implement change management strategies that drive adoption, minimize resistance, and support successful organizational transitions across systems, processes, and structures.
  • Collaborate with cross-functional teams to assess change impacts, craft communication plans, and deliver training that ensures stakeholder alignment and readiness.
  • Monitor and evaluate change initiatives, using feedback and data to refine approaches and sustain long-term transformation success.

DUTIES AND RESPONSIBILITIES:

  • Design structured plans to ensure seamless transitions and minimize resistance
  • Identify key individuals affected by change and ensure their concerns are addressed Anticipate challenges and implement mitigation strategies
  • Predict potential disruptions and develop contingency plans.
  • Identify inefficiencies and recommend improvements during transitions.
  • Support the adoption of new tools and systems to enhance productivity.
  • Establish frameworks for ongoing organizational adaptability.
  • Reports Maintain detailed records of change processes, including impact assessments and stakeholder feedback
  • Track adoption rates, employee engagement, and overall effectiveness of change efforts
  • Provide regular updates to leadership on progress, challenges, and success metrics
  • Conduct surveys and evaluations to gauge employee preparedness for upcoming changes.
  • Ensure all change initiatives comply with industry regulations and company policies
  • Maintain proper records for compliance audits and future reference
  • Uphold ethical standards in change processes, ensuring transparency and fairness
  • Ensure all change activities align with regulatory requirements and internal policies.
  • Understand the broader organizational goals and align change initiatives accordingly.
  • Clearly articulating the need for change and addressing concerns from stakeholders.
  • Encouraging employee buy-in and fostering a culture that embraces change.
  • Foster a mindset that embraces change and innovation
  • Provide coaching and resources to help employees adapt
  • Support leadership in making informed decisions regarding change initiatives.

QUALIFICATIONS:

  • Graduate of any 4-year related course
  • At least 2 years of working experience in organizational change management.
  • Leadership, Visionary, Engagement, Resilience or Adaptability, Stakeholder Management, Problem Solving and Decision-Making, Empathy and Emotional Intelligence, and Collaboration and Influence
  • Risk Impact Assessment, Documentation & Presentation, Communication & Engagement Platforms, Training & Enablement Tools, Data Analysis & Reporting, Change Management Frameworks, and Project Management Tools

Job Type: Full-time

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training

Education:

  • Bachelor's (Required)

Experience:

  • Organizational Change Management: 2 years (Preferred)

Work Location: In person

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