Product Engagement Specialist

2 days ago

Manila Philippines PHL Trucker Path Full time ₱30,000 - ₱60,000 per year


Job Description:

The Product Engagement Specialist will act as the voice of Moatable's trucking community by actively managing user engagement, gathering insights, and aligning community experiences with product development. This role bridges the gap between users and the product team through thoughtful communication, feedback collection, and innovative engagement initiatives. The ideal candidate possesses a marketing and sales background with strong community-building skills and a passion for customer-centric product growth.

Key Responsibilities:

1. Community Management & Engagement


•Enhance and expand the trucker user community through active digital engagement.


•Arrange focus groups, conduct user interviews, and facilitate online forums to gauge community sentiment.


•Foster relationships with truck driver instructors, trucking schools, and repair shop networks.


•Lead community-building campaigns that increase retention and satisfaction.

2. Product Engagement & Insights


•Collect, consolidate, and report user feedback related to product usability, features, and bugs.


•Collaborate with Product and R&D teams to translate user needs into actionable improvements.


•Track trends in community feedback and behavior to identify engagement opportunities.

3. Communication & Outreach


•Execute email and SMS campaigns to drive product updates, feature adoption, or surveys.


•Respond to user concerns and suggestions, ensuring timely and professional interactions.


•Train external instructors or community leaders on how to use the product.

4. Project-Based & Ad Hoc Tasks


•Support strategic initiatives such as partnership programs, loyalty campaigns, and school outreach.


•Handle user engagement projects aligned with business goals.


•Provide real-time support for events and special campaigns.


Requirements

Qualifications:


•Bachelor's degree in Marketing, Communications, Sales, or any related field.


•Minimum 2 years of experience in community engagement, customer success, or marketing.


•Strong interpersonal and communication skills – able to speak with empathy and clarity.


•Experience working with logistics, transportation, or SaaS products is a plus.


•Comfortable managing tasks independently and balancing multiple projects.


•Knowledge in CRM/email tools, survey tools, and user analytics preferred.

  • Product Engagement Specialist

    7 days ago

    , Metro Manila, Philippines Trucker Path Full time

    Overview The Product Engagement Specialist will act as the voice of Moatable’s trucking community by actively managing user engagement, gathering insights, and aligning community experiences with product development. This role bridges the gap between users and the product team through thoughtful communication, feedback collection, and engagement...

  • Product Engagement Specialist

    5 days ago

    Manila, Philippines Trucker Path Inc. Full time

    The Product Engagement Specialist will act as the voice of Moatable’s trucking community by actively managing user engagement, gathering insights, and aligning community experiences with product development. This role bridges the gap between users and the product team through thoughtful communication, feedback collection, and innovative engagement...

  • Product Engagement Specialist

    6 days ago

    Manila, National Capital Region, Philippines Trucker Path Full time ₱900,000 - ₱1,200,000 per year

    DescriptionJob Description:The Product Engagement Specialist will act as the voice of Moatable's trucking community by actively managing user engagement, gathering insights, and aligning community experiences with product development. This role bridges the gap between users and the product team through thoughtful communication, feedback collection, and...

  • Product Specialist

    3 weeks ago

    , Pangasinan, Philippines HRSI Human Resource Specialist Inc. Full time

    Overview Employee Recognition and Rewards | Incentives | Government Mandated Benefits | Professional Development | Job Training | Maternity & Paternity Leave, Solo Parent Leave Responsibilities Monitor product performance and gather feedback from stakeholders and customers. Support the sales team with product knowledge, demos, and customer queries....

  • Product Specialist

    3 weeks ago

    , La Union, Philippines HRSI Human Resource Specialist Inc. Full time

    Overview On-site - La Union | No Experience Required | High/Senior High School | Contract Job Description Monitor product performance and gather feedback from stakeholders and customers. Support the sales team with product knowledge, demos, and customer queries. Qualifications High school graduate or equivalent With experience in retail sales or customer...

  • Publisher Engagement Specialist

    2 weeks ago

    Manila, Philippines AnyMind Group Full time

    Publisher Engagement Specialist Join to apply for the Publisher Engagement Specialist role at AnyMind Group The Publisher Engagement Specialist is responsible for building and managing relationships with online publishers, providing timely support and technical guidance to implement and optimize advertising campaigns. The role involves monitoring performance...

  • Jr. Engagement Specialist

    2 weeks ago

    , , Philippines Medium Full time

    About the Role We’re hiring a Jr. Engagement Specialist to support Wing’s VA engagement and retention initiatives by planning, organizing, and executing activities that build community and loyalty among virtual assistants. This role involves event planning, supplier negotiation, venue sourcing, and budget coordination, ensuring engagement activities are...

  • Product Marketing Associate

    2 days ago

    Remote, Philippines the Product Marketing Team Full time ₱30,000 - ₱60,000 per year

    Thumbtack helps millions of people confidently care for their homes.Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements....

  • Employee Engagement Specialist

    2 weeks ago

    , Laguna, Philippines Jollibee Group Full time

    Join to apply for the Employee Engagement Specialist role at Jollibee Group The Employee Engagement Specialist plays a pivotal role in providing comprehensive HR support services to employees within the company. This position fosters employee engagement, addresses employee relations, and drives organizational growth by aligning people strategies with...

  • Engagement Specialist

    2 days ago

    Philippines Smart Outsourcing Solution Full time ₱360,000 - ₱480,000 per year

    Engagement SpecialistLocation: Remote (Philippines, GMT+8)Schedule: Full-time, overlapping with AU/US business hoursReports to: Founder / CEOSalary: Php 30,000–40,000Role Summary:We're looking for a detail-obsessed, client-focused Engagement Specialist to keep our sales process organized and efficient. You'll liaise with prospects, manage collaterals,...