Field Mechanic

2 weeks ago

Mandaluyong Central Post Office P, Philippines Yamaha Motor Full time

About the role

Yamaha Motor Philippines is seeking a skilled Field Mechanic to join our team. As a Field Mechanic, you will be responsible for providing high-quality maintenance and repair services for our customers' Yamaha products. This is a full-time position that will allow you to utilize your technical expertise and passion for customer service.

What You'll Be Doing:

  • Implement and set-up global standards for Yamaha 3S shop service guidelines
  • Collect service document, warranty claims, and warranty issues
  • Support promotional event and lead service marketing activities for Yamaha dealers and customers
  • Enhance customer service and develop high-quality staff for inspection and maintenance services
  • Conduct market survey and contribute to product development
  • Educate Yamaha shop dealers and staff on warranty procedures, service operation, and quality standards, including proper tools, equipment, and uniform
  • Maintain and update Service Visual Identity, ensuring appropriate tools, equipment, and branding
  • Safeguard equipment, supplies, and materials to avoid loss and pilferage
  • Perform regular inventory checks on tools and equipment and report any losses or breakage of said items
  • Manage and update Yamaha service network systems and ensure full utilization
  • To perform other related task assigned by the immediate supervisor

What We're Looking For:

  • Bachelor's degree in Mechanical Engineering, or any related field.
  • At least 1 year of work-related experience, preferably in service operations, warranty management, or technical support. TESDA Motorcycle/Small Engine Servicing NC II is a plus.
  • Knowledge of automotive and motorcycle technology and quality standards. Has valid driver's license and willing to do field works.
  • Excellent interpersonal and presentation skills
  • Proficient in MS Office and service management systems.

Job Type: Full-time

Benefits:

  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion

Work Location: In person

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