triage team member

2 weeks ago


Lipa City, Calabarzon, Philippines AZOVA Full time ₱20,000 - ₱60,000 per year

AZOVA MEDICAL/TRIAGE TEAM MEMBER JOB DESCRIPTION

JOB DESCRIPTION

  • Handles incoming inquiries or cases from the triage queue
  • Manages inbound and outbound calls to and from patients and providers regarding inquiries, appointments and data verification
  • Establishes a professional relationship with medical professionals and patients
  • Acts as a primary liaison between patients and providers
  • Carry out instructions set by providers
  • Contacts providers and pharmacies regarding the patient's case and prescriptions
  • Take detailed notes on patient or provider encounters to ensure proper documentation and information accuracy
  • Strict adherence and compliance with the HIPAA policy
  • Other projects as requested by the company from time to time

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