Accounts Receivable Associate

Where attention to detail meets financial impact—that's the value you'll bring as our Accounts Receivable Associate.

Hi We're Smartsourcing, and we're on the lookout for an Accounts Receivable Associate to join our growing finance crew. In this role, you'll be the key to ensuring invoices are accurate, payments come in on time, and customer accounts stay on track. If you're detail-oriented, love problem-solving, and want to grow your career in a supportive environment, this role could be your perfect fit.

Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 CebuYour Role as Accounts Receivable AssociateAs an Accounts Receivable Associate you'll be at the center of healthy cash flow ensuring invoices are accurate, payments are allocated on time, and clients are always in the loop. You'll be diving into trust accounting, reconciliations, and ERP systems (Netsuite and Proclaim preferred) to make sure every peso is accounted for.

Key Responsibilities

Daily Banking and Payment Allocation

• Manage daily banking activities for both Trust and Current accounts.
• Execute daily payment uploads to the case management system (Proclaim) and ERP (Netsuite).
• Accurately apply payments, process credit applications, and clear outstanding credits within Netsuite.
• Reconcile and manage Undeposited Funds (specifically Trust funds) and process Unallocated Uploads.
• Resolve daily Bank Reconciliation Queries for Trust and Current accounts, ensuring transactions are accurately matched and posted.

Invoicing and Billing Management

• Manage the full invoicing lifecycle, including generating, processing, and distributing weekly invoices to clients.
• Prepare and process specific invoice types, including Legal Invoices, Proclaim Invoices, and invoices related to amendments and cancellations.
• Handle complex monthly invoicing for specialized accounts (e.g., JLR Roadside Assist, Volvo, Polestar).
• Process detailed monthly invoicing for ACM related to recovery fees, towing markup, tolls, and other third-party hire charges (Kennards, GoGet, etc.).

Collections and Debtor Management

• Proactively follow up on outstanding receivables to ensure timely payment collection and allocation.
• Clear customer credits efficiently in Netsuite and prepare documentation for client refunds.
• Manage and process complex month-end billing requirements, including external trust accounts, monthly commissions, and repairer rebate billing.
• Manage email correspondence related to recoveries and legal queries, acting as a key point of contact for external and internal stakeholders.

System Processing and Data Integrity

• Execute high-volume data uploads of invoices, amendments, and write-offs into Netsuite, including Legal Invoices, standard invoices (CH, PH, 1st PH), and ACM sales and purchase invoices (uploaded to both N/S and Proclaim).
• Process Credit Repair Legal Invoice and Primus Billing uploads.
• Prepare and upload all write-offs, amendments to write-offs, and cancelled invoices/write-offs into the ERP system.

Reporting

• Generate and distribute weekly Debtor's Reconciliation reports and other ad-hoc reporting as required by clients or management.

• Minimum of 2-3 years of experience in a high-volume Accounts Receivable or all-rounder finance role.
• Proven proficiency with a major ERP system (e.g., Netsuite is highly preferred).
• Experience with a legal or case management system (e.g., Proclaim) is a significant advantage.
• Strong reconciliation skills, especially related to Trust/Escrow accounting principles.
• Excellent written and verbal communication skills for effective collections and client reporting.
• High level of accuracy, organization, and ability to manage multiple deadlines in a fast-paced environment.

Step Into the Smartsourcing Experience

Smartsourcing was created with one mission: to change lives. We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fourth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title—it's a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why You'll Love Working Here

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:

• Weekends are yours (we respect your time off)
• 5-day Christmas Leave (unwrap real time off)
• Healthcare from Day 1 for you and your family (because healthcare matters)
• Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
• Night shift differential for evening schedules
• Subsidized gym membership and sports wellness clubs (including hiking and free-diving)
• Smartsourcing Exclusives (deals made just for you)
• Themed BFFs, monthly knockoffs, and summer parties
• Community give-back programs and personal development workshops

We're not just another outsourcing company. We're building something that actually matters here – a place where good work meets good culture.

Ready to take your accounting expertise global? Apply now and bring your financial edge to Smartsourcing