Front Desk Receptionist

3 days ago

Magallanes Village P, Philippines Gruppo Dolci Inc. Dolci Cafe Inc. Full time ₱216,000 - ₱240,000 per year

The Receptionist with Sales Function is responsible for providing a welcoming and efficient front desk experience for visitors and clients while supporting sales activities of the company. This role combines administrative excellence with customer service and basic sales support to ensure smooth operations and improved customer engagement.

Duties and Responsibilities:

Front Desk & Administrative Responsibilities:

· Greet, welcome, and assist visitors, clients, and applicants in a professional manner.

· Answer, screen, and route incoming phone calls; handle basic inquiries.

· Maintain the reception area's cleanliness, organization, and professional appearance.

· Manage incoming and outgoing correspondence (emails, deliveries, documents).

· Schedule and confirm appointments, meetings, and conference room usage.

· Provide administrative support such as filing, data entry, scanning, and document management.

· Monitor and order office supplies; coordinate with suppliers when needed.

· Assist in preparing reports, memos, and internal communication materials.

Sales Support Functions:

· Assist in responding to client inquiries regarding products/services.

· Coordinate with the Sales Team for lead generation, follow-up, and appointment setting.

· Maintain and update client databases, CRM entries, and sales trackers.

· Support the processing of orders, invoices, and sales-related requests.

· Assist in coordinating sales events, product presentations, and promotional activities.

· Provide product/services information to walk-in or phone-in prospects when necessary.

· Support after-sales service by relaying customer feedback and concerns to the Sales Team.

Qualifications:

· Bachelor's degree in Business Administration, Marketing, Psychology, HRM, or related field.

· At least 1 year of relevant experience in front desk, customer service, or administrative work.

· Experience in sales support, telesales, or customer-facing roles is an advantage.

· Excellent communication skills (verbal and written).

· Strong customer service orientation with a friendly and approachable demeanor.

· Basic understanding of sales processes and customer engagement.

· Proficient in MS Office applications (Word, Excel, PowerPoint).

· Ability to multitask, prioritize, and stay organized under minimal supervision.

· Strong attention to detail and accuracy in documentation.

· Professional appearance and behavior.

· Ability to handle confidential information with integrity.

Job Types: Full-time, Permanent

Pay: Php18, Php20,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Health insurance
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

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