Social Media Engagement Specialist
6 days ago
Key Responsibilities
- Manage and respond to inbound messages across multiple social media platforms (Facebook, Instagram, TikTok, LinkedIn, etc.).
- Initiate conversations with potential clients and engage them in a professional yet personable manner.
- Qualify prospects through scripted and personalized messaging strategies.
- Schedule and set appointments for the sales or closing team.
- Track and update conversations in the CRM or database for proper follow-up.
- Collaborate with the marketing team to align messaging with campaigns and promotions.
- Maintain brand voice and professionalism in all communications.
- Report daily progress, including KPIs such as messages sent, conversations started, leads generated, and appointments booked.
Qualifications
- Proven experience in social media handling, community management, or lead generation.
- Strong written communication skills with excellent grammar and a conversational tone.
- Ability to follow structured scripts while adapting to different personalities.
- Highly organized, detail-oriented, and capable of managing multiple conversations simultaneously.
- Familiarity with CRMs, scheduling tools, or chat automation (a plus).
- Self-motivated, goal-driven, and able to work independently.
Job Type: Full-time
Pay: Php50, Php65,000.00 per month
Benefits:
- Work from home
Work Location: Remote
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