BPO Training Manager/Assistant Training Manager
11 hours ago
Learn and Inspire. Join us now
We are hiring for passionate and talented Training Managers for our awesome team
As a Training Manager, you will collaborate with various departments to ensure employees receive the necessary training to excel in their roles and contribute to the company's overall success. Successful candidates for this position typically have business, leadership, human resources, development, or education backgrounds. Your responsibilities will include enhancing employee skills, improving performance, increasing productivity, and fostering a culture of continuous learning and development throughout the organization. By overseeing our training initiatives, you will play a vital role in driving employee growth and ensuring the achievement of our business goals.
Responsibilities- Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, and consultation with line managers
- Draw an overall or individualized training and development plan that addresses needs and expectations
- Deploy a wide variety of training methods
- Conduct effective induction and orientation sessions
- Monitor and evaluate the training program's effectiveness, success, and ROI periodically and report on them
- Manage training budget
- Provide opportunities for ongoing development
- Resolve any specific problems and tailor training programs as necessary
- Maintain a keen understanding of training trends, developments, and best practices
Qualifications
- At least 3 - 4 years of Assistant/Training Manager experience on a BPO set up
- Proven work experience as a Training Manager
- Track record in designing and executing successful training programs
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc)
- Excellent communication and leadership skills
- Must be willing to work on night shifts and shifting schedules at Bonifacio Global City, Taguig City
Other info:
- Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
- Work set up: Onsite
- Schedule: Shifting
- Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer
What's in it for you?
Our people enjoy some amazing perks, check out a few below:
- Competitive salary package
- Exciting employee engagement activities
- Stability (Continuously getting pioneer accounts)
- Learning sessions every week
- Fast career growth
- Free Parking Passes
- Accessible location
- HMO (Free dependent)
- Leave credits/Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
And most importantly, you'll be part of a growing company with dynamic and engaging team.
Interested? Here are ways to reach us:
- Please make sure to complete this application form:
- Send a message to | Yan & Krizia)
- Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig
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