Client Operations

2 weeks ago

Manila, National Capital Region, Philippines 0b66cd6e-ec49-45f3-8ef3-196179d645bc Full time ₱540,000 - ₱780,000 per year

About Side Car

Side Car is a fractional sales and marketing consultancy based in Canada supporting owner-led businesses that want real growth, not guesswork. We help clients build sales systems, improve follow-up, tighten process, and generate more predictable revenue.

The business is growing fast, and we're hiring a full-time team member in the Philippines to work closely with the founder behind the scenes to support client delivery and help power our "Lead Engine" growth services.

If you want a role where you're trusted, valued, and working on meaningful work every day — not repetitive low-level admin — keep reading.

What You'll Do

This role is a hybrid of
client operations
,
sales support
, and
lead engine execution
. You'll help us deliver a best-in-class client experience and support our internal growth initiatives.

1. Client Operations & Support

  • Prepare CRM updates, notes, tasks, and summaries after client calls
  • Build and maintain client dashboards, reports, and trackers
  • Help prepare weekly client deliverables, slide decks, Loom summaries, and recaps
  • Keep projects organized, documented, and on track
  • Assist with research, prep, and materials that help our clients grow

2. Lead Engine Research & Execution

  • Build targeted prospect lists using LinkedIn, ZoomInfo, Apollo, etc
  • Validate and verify contact information
  • Prepare detailed prospect profiles for clients
  • Support outbound sequences (no calling required)
  • Track outreach results and update CRM accordingly

3. Business Development Support (Side Car internal)

  • Build and maintain prospect lists for Side Car
  • Coordinate follow-ups and reminders
  • Prepare research packages before discovery calls
  • Support content repurposing and publishing workflows when needed

Who You Are

We're looking for someone who is smart, resourceful, and proactive — someone who can own outcomes, not wait for instructions.

You likely have experience in:

  • Account management, client success, or project coordination
  • Sales operations or lead-gen research
  • CRM systems like HubSpot, Salesforce, or Close
  • Remote roles where you collaborated daily with leadership

And you:

  • Communicate clearly
  • Ask questions early
  • Solve problems independently
  • Have strong English writing skills
  • Are comfortable with both structured tasks and fast-moving priorities

Requirements

  • 2 to 4 years experience in a remote client-facing or operations role
  • Strong experience with CRMs (HubSpot preferred but not required)
  • Ability to work partial North American hours
  • Strong written English
  • Fast learner with high attention to detail
  • Reliable internet, backup power preferred

What We Offer

  • Competitive pay based on experience
  • Long-term role with stability
  • Direct access and mentorship from the founder
  • Real responsibilities and real impact — not busywork
  • Growth opportunities as the company scales

Compensation

₱45,000 – ₱65,000 per month

  • 13th month pay
  • Performance bonuses
  • Internet/equipment stipend

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