Project Manager

Job Description - Project Manager - Remote (03YFG)Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Principal Project Management working remotely in the Philippines, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken.

Our purpose, team, and company culture are amazing and our Great Place to

Work certification in Philippines says it all What You'll be DoingLooking for an opportunity to showcase your organization and leadership skills?

As the primary liaison overseeing projects at our customer experience centers, you'll be our client's point of contact as you build, manage, and maintain project documentation on a global scale. Ensuring projects are completed on time and within budget, you'll build plans, establish project deadlines, assign functional responsibilities, lead and direct the work of others, conduct due diligence, and gather materials as required. Projects can be internal and corporate business level initiatives.

You'll report to an Executive Director, Project Management. You'll contribute to the success of the business as you are the primary point of contact overseeing various client projects. During a Typical Day, You'll

Collaborate with internal teams, stakeholders, senior executive level parties and external clients in a virtual environment

Customize, build, manage and maintain effective project records

Identify risk, investigate to define mitigation plans, tactfully escalate and execute on change management

Clearly articulate requirements and overall project status to various levels and audiences

Support the deployment, promotion and achievement of departmental and corporate strategy, business goals and objectives

Spearhead innovative projects for corporate initiatives and enhancements

Display managerial courage within an individual contributor role as you navigate the project phases

What You Bring to the RoleBA/BS or equivalent relevant experience3+ years' experience in a project management role leading the deployment of medium to large scale global projectsPMP and/or equivalent relevant project management experience

Operational management experience within the BPO/call center industry required

Ability to provide strategic guidance while leading a project team

Expertise with formal presentation

Experience with project management and word processing software, spreadsheet and flowcharting applications

Willing to work on US hours

Must have a valid passport and able to travel internationally

What You Can ExpectSupportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values

Ask us about our paid time off (PTO) and wellness and healthcare benefits

And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary LocationOther LocationsTTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.