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Customer Service Representatives

2 weeks ago

Cebu City, Central Visayas, Philippines Hirebiz Inc. Full time

Are you an experienced CSR looking to level up your career in the US Healthcare industry? We are looking for dedicated professionals to join our team at our Cebu City office

If you have a background in healthcare accounts and a passion for helping others, we want to invest in your growth. We are offering a specialized one-month intensive training program designed to sharpen your skills and set you up for long-term success.


The Opportunity
  • Role: Customer Service Representative (US Healthcare Account)
  • Work Setup: On-site in Cebu City
  • Training Duration: 1 Month (Full-time)
  • Perks: Competitive Training Pay + Professional Certificate upon successful completion.
What We're Looking For
  • Experience: At least 6 months to 1 year of experience in a US Healthcare BPO account (Billing, Claims, Member Services, or Prior Authorization).
  • Communication: Excellent English verbal and written communication skills.
  • Technical Skills: Familiarity with HIPAA compliance and healthcare terminologies.
  • Availability: Must be willing to work on a night shift schedule and undergo 30 days of paid training at our Cebu facility.
Why Join Us?
  • Paid Training: Get paid while you learn the latest industry standards and platform tools.
  • Certification: Earn a certificate after passing the training—a great addition to your professional portfolio.
  • Career Growth: High-performing trainees are fast-tracked for permanent roles and leadership opportunities.
  • Comprehensive Benefits: Enjoy HMO, competitive basic salary, and night differential once you transition to the production floor.

How to Apply

Ready to take the next step? Send your updated resume and 1-minute introduction video highlighting your expererience as a Healthcare Support and send it to with the subject line: CSR - Cebu Healthcare Applicant [Your Name].


Note: Only candidates with prior US Healthcare experience will be prioritized for this specific program.