Front Office Manager

6 days ago

Manila, National Capital Region, Philippines Astoria Vacation & Leisure Club, Inc. Full time ₱30,000 - ₱60,000 per year

Job Description

  • Responsible for effective performance of the functions of all front office sections
  • Ensures that all VIP rooms are inspected and informs Housekeeping/Engineering regarding maintenance and repair.
  • Attends to guests problems, request, inquiries, approves guestrooms amenities
  • Prepares daily, weekly, monthly occupancy forecasts evaluated against actual occupancy vacancies noted and taken to account for succeeding forecast.
  • Attends department heads meeting, sales, and operations meeting.
  • Manages training and performance evaluation of the front office staff
  • Implement Hotel's House Rules and Regulations are adhered to at all times and if necessary sees to it that commendations and disciplinary action notices are issued.
  • Act as Manager-on-duty (MOD) in the absence of Hotel Manager.
  • Performs other duties as may be assigned.

Minimum Qualifications

  • Graduate of any Four (4) year Bachelor's Degree Preferably Hotel and Restaurant Management (HRM) and Tourism Management.
  • Minimum of 5 years in the capacity of Front Office Manager
  • Knowledgeable on handling operations, Customer Service Management and Performance Evaluation Management.
  • Excellent Communications Skills
  • Can start immediately
  • Willing to be assigned to any Astoria Properties

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Discounted lunch
  • Employee discount
  • Opportunities for promotion
  • Promotion to permanent employee
  • Staff meals provided

Education:

  • Bachelor's (Preferred)

Experience:

  • Front Office Manager: 5 years (Preferred)

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