Customer Support Specialist

5 days ago


Davao City, Davao, Philippines Connext Full time ₱150,000 - ₱250,000 per year

Connext Global Solutions
is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a
Customer Support Specialist
who will be working with Connext's Client in the United States of America.

What's in it for you?

  • Competitive compensation
  • Perfect Attendance Bonus
  • Life insurance
  • HMO Insurance
  • Great company culture
  • Annual Merit Increase
  • 25% Night Differential
  • Company provided equipment

What is the job?

The
Customer Support Specialist
will be responsible for delivering exceptional customer service experiences through courteous, timely, and professional interactions.

  • Provide courteous, timely, and empathetic customer service to resolve inquiries and issues effectively.
  • Demonstrate comprehensive knowledge of our products, services, and procedures to assist customers effectively.
  • Maintain acceptable service standards and develop communication skills to ensure high levels of customer satisfaction.

Required Qualifications:

  • Proficiency using computers with the ability in navigating various software systems.
  • Strong interpersonal skills with ability to interact with patients with a high degree of professionalism.
  • Clear and coherent in both written and verbal communications skills with the ability to convey thoughts professionally in various communication modes.


  • Davao City, Davao, Philippines Zywave Full time $40,000 - $80,000 per year

    Brief DescriptionSupport Specialist – Customer ExperienceZywave is a leading SaaS (Software as a Service) company, providing innovative solutions to our customers. As a Support Specialist, you will play a crucial role in helping our customers use and troubleshoot our software products.Are you a customer support superstar looking to make a difference? Look...


  • Davao City, Davao, Philippines MultiplyMii Full time ₱1,200,000 - ₱2,400,000 per year

    Position Type:Part TimeLocation:Philippines (Remote)Schedule:Monday-Friday, at least 4 hours overlap within 9am-7pm CESTAbout The CompanyOur client is a fast-growing sleep supplement brand, founded in early 2023 and based in Amsterdam. Their mission is to help people sleep better, recover faster, and feel their best. With rapid growth (100K+ EUR monthly...


  • Davao City, Davao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    We are looking for dedicated and customer-focused individuals to join our team as Telco Customer Support Specialists at our Davao site. In this role, you will handle customer inquiries related to telecommunications services, including billing, technical issues, account updates, and service features. You will communicate with customers via phone, email, or...


  • Davao City, Davao, Philippines Altria Call Center Full time ₱150,000 - ₱250,000 per year

    Company DescriptionAltria Call Center is a trusted BPO partner delivering high-quality, scalable, and affordable customer experience solutions worldwide. Headquartered in the Philippines, we provide multilingual voice and non-voice services across regions including Saudi Arabia, GCC countries, USA, Canada, UK, and Australia. Our 24/7 support teams are...


  • Davao City, Davao, Philippines The HR Practitioner Full time ₱300,000 - ₱360,000 per year

    Responsibilities:Serves as first point of contact with customers regarding their machine issues after installation.Provides prompt and accurate feedback to customers.Provides initial diagnoses, analyses, and troubleshoots machine issues.Asks customers targeted questions to quickly understand the root of the problem.Guides customers through a series of...


  • Davao City, Davao, Philippines Full Potential Solutions Full time $40,000 - $60,000 per year

    About Us Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to...


  • Davao City, Davao, Philippines Acquire Intelligence Full time ₱80,000 - ₱120,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAs Customer Support Associate, you'll Support the company to develop and maintain business by providing customers with...


  • Davao City, Davao, Philippines Global Staff Network Full time ₱900,000 - ₱1,200,000 per year

    Position: Customer Success SupportSchedule: Monday to Friday, 6:00 AM 3:00 PM (Philippine Time)Location: Matina IT Park, Davao CityWork Setup: OnsiteOverviewWe are looking for a proactive and operationally minded Customer Success Specialist to join our growing team. In this role, you'll serve as one of the first points of contact for our customers resolving...


  • Davao City, Davao, Philippines Global Staff Network Full time

    Job Position: Customer Success SpecialistSchedule: Monday to Friday | 6:00 AM to 3:00 PM PH TimeSetup: OnsiteLocation: Matina IT Park, Davao CityAbout the RoleWere looking for a proactive and technically adept Customer Success Specialist to join our team. In this role, youll be the primary point of contact for new and existing customers, helping them...


  • Davao City, Davao, Philippines Commonwealth Bank Full time ₱900,000 - ₱1,200,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster (part time hours per weekMonday9.15am - 1.15pmTuesday9.15am - 1.15pmWednesday9.00am - 1.15pmThursday9.15am - 1.15pmFriday9.00am - 1.15pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team...