Technical Support Specialist

4 days ago

Clark Freeport and Special Economic Zone Central Luzon, Philippines Metacom Careers Full time ₱600,000 - ₱1,200,000 per year

Company Description

Metacom Solutions is an information technology and services company based out of the Philippines. We offer an above industry standards compensation package, medical and life insurance benefits, and training for personal and professional development. Additional benefits include paid vacation and sick leave, comfortable office spaces with sleeping quarters, performance incentives, and company-sponsored team events. For more details about Metacom Solutions, please visit our website.

Role Description

This is a full-time on-site role for a Technical Support Specialist located in Clark Freeport and Special Economic Zone. The Technical Support Specialist will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction. The role involves analyzing technical problems, offering solutions, and supporting customer inquiries through various communication channels.

Qualifications

  • Technical Support and Troubleshooting skills
  • Analytical Skills for solving technical problems
  • Customer Support and Customer Satisfaction skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Experience in the IT industry is a plus
  • Bachelor's degree in Information Technology, Computer Science, or a related field

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