Senior Product Associate
5 days ago
JOB DESCRIPTIONJoin a dynamic team at the forefront of modernizing the home lending experience. As a Senior Product Associate, you will help shape the future of US Mortgage technology, directly impacting how customers manage their home loans. Collaborate with talented professionals across business and technology to deliver solutions that matter. Your work will influence the end-to-end home loan lifecycle and support critical servicing platforms. If you are passionate about improving financial lives and thrive in fast-paced environments, this is the opportunity for you.As a Senior Product Associate in the Home Lending Product team, you will play a key role in delivering innovative solutions that modernize the US Mortgage experience. You will partner with cross-functional teams to ensure successful implementation of business strategies and drive the product roadmap. You will have the opportunity to influence product features, collaborate with stakeholders, and contribute to the overall health and success of our Home Lending Platform. Together, we will create meaningful impact for our customers and business partners.Job ResponsibilitiesDrive project deliverables by proactively engaging team members and stakeholders to advance the HL Roadmap.Partner with Area Product Owners and product teams to refine product backlog and execute the product roadmap.Define and present feature strategies, writing epics, user stories, and acceptance criteria for agile development.Participate in all agile events as an active product group team member.Execute timely Production Validations and conduct lessons learned to improve future processes.Generate and maintain business requirements, process maps, and flows as needed.Serve as a Subject Matter Resource by understanding relevant environments and scope.Collaborate with interfacing teams to evaluate dependencies, requirements, and schedules.Conduct elaboration sessions to refine requirements and capture customer needs beyond initial questionnaires.Identify, communicate, and escalate risks, blockers, and impacts to ensure timely project delivery.Manage existing product features and lead research, definition, and development of new features to advance the roadmap.Required Qualifications, Capabilities, and SkillsExperience in business analysis or product management roles using agile methodsExperience developing business requirements, writing user stories, and creating testing conditions and validation criteriaDemonstrated ability to work independently and self-direct tasksStrong collaboration skills with experience coordinating across business and technology teamsProficiency in Microsoft Office Suite, including Excel, Word, Visio, and PowerPointWorking knowledge of agile processes and principles, including agile project management tools (Confluence, Align, JIRA)Experience managing agile, cross-functional teams through influenceStrong oral and written communication skillsAnalytical and problem-solving skillsAbility to work in Eastern Standard Time hours and overlap with India Standard Time as neededExperience in consumer-facing technology product launchesPreferred Qualifications, Capabilities, and SkillsUnderstanding of US Mortgage drivers and broader business contextFamiliarity with API, ETL, Kafka, and AWS Cloud infrastructureKnowledge of applications used in Home Lending Servicing environmentsExperience in product management focused on technology productsAbility to communicate and influence across various organizational levelsLeadership skills in driving product vision and strategyExperience in research, definition, and development of new product featuresInternal Application Eligibility RequirementsTENURE:Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.PERFORMANCE:Meets satisfactory performance standards as defined by the firmBy submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the Applying for Internal Positions Firmwide Standard. You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm's Human Resource Policies and Guidelines.Inform your manager once scheduled for an interview. Include in your discussion if you have questions about eligibility or Line of Business specific guidelines.Make sure your profile is updated in the new > Jobs. Attaching your updated resume is encouraged.In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.
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Senior Product Associate
5 days ago
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