Customer Care Officer for Local Account

1 day ago

Makati City, National Capital Region, Philippines Cartrack Full time ₱900,000 - ₱1,200,000 per year

Join a Global Leader in Smart Mobility – Now Hiring: Customer Care Officer for Local Account

Are you passionate about delivering exceptional customer experiences? Ready to work with a global tech company that's transforming the way the world moves?

We're Cartrack – a world-leading smart mobility SaaS company with over 2 million subscribers across 23 countries. As we continue to grow, we're looking for a Customer Care Officer to join our fast-paced, collaborative, and innovation-driven team in the Philippines.

What You'll Be Doing:

As a Customer Care Officer for Local Account, you'll be at the heart of our customer success. You'll play a key role in supporting and retaining our valued clients while helping drive operational excellence.

  • Be the first point of contact for customer inquiries via phone and email.
  • Manage and support key accounts in the Philippines.
  • Monitor fleet repair schedules and ensure timely updates on non-streaming units.
  • Proactively contact customers, investigate unit issues, and coordinate service bookings.
  • Work cross-functionally to escalate and resolve technical or service-related concerns.
  • Champion the customer experience through retention, upselling, and expanding existing client relationships.

What We're Looking For:

  • 3–5 years of experience in customer service, account management, or client retention (BPO, tech, or service-related industries preferred).
  • Proficiency in Microsoft Office, especially Excel; strong presentation and computer skills.
  • A natural problem solver with a customer-first attitude and a drive to deliver results.
  • Excellent communication and interpersonal skills – you build rapport with ease.
  • Willing to work onsite in Makati City.

Why Join Us?

  • Be part of a global tech leader in smart mobility solutions.
  • Thrive in a dynamic, high-growth environment where your ideas matter.
  • Collaborate with driven, passionate teams across the world.
  • Gain opportunities for career growth, innovation, and leadership.

Apply now and help shape the future of smart mobility with Cartrack

  • Customer Care Officer for Local Account

    2 weeks ago

    Makati City, National Capital Region, Philippines Cartrack Full time ₱900,000 - ₱1,200,000 per year

    Join a Global Leader in Smart Mobility – Now Hiring: Customer Care Officer for Local AccountAre you passionate about delivering exceptional customer experiences? Ready to work with a global tech company that's transforming the way the world moves?We're Cartrack – a world-leading smart mobility SaaS companywith over2 million subscribers across 23...

  • Urgent Hiring: Care Connection Officer

    7 days ago

    Makati City, National Capital Region, Philippines Tender Loving Care Disability Services Full time ₱240,000 - ₱300,000 per year

    Position Title: Care Connection Officer Company:Tender Loving Care Aged Care via Emapta Philippines Location:Permanent Work From Home Working Hours:6:00 AM – 3:00 PM PH Time (AU Client) Salary Range:PHP 20,000–25,000 Employment Type:Full-time Reports To:Customer Service Coordinator This role needs to be filled ASAPPurpose of the RoleThe Care Connection...

  • Health Care Representative

    2 weeks ago

    Makati City, National Capital Region, Philippines InLife Health Care Full time ₱120,000 - ₱180,000 per year

    Graduate of any 4-year college course, medical allied (preferred).Experience in insurance / HMO and value-adding services preferred.Good communication, coordination, and negotiation skills.With BPO experience handling healthcare account is an advantage but not required.Okay for project-based employment.Can start ASAPA. JOB PURPOSEThe HMO Coordinator or...

  • Urgent Hiring: Accounts Payable Officer

    2 weeks ago

    Makati City, National Capital Region, Philippines Tender Loving Care Disability Services Full time ₱70,000 - ₱120,000 per year

    Kickstart Your Career with Tender Loving Care Aged Care – Philippine BranchTender Loving Care Disability Services is a global company with offices in Australia, Dubai, Saudi Arabia, Egypt, Turkey, the UK, USA andthe Philippines. We are now looking for talented professionals in the Philippines who want to grow their careers with an international company and...

  • Junior Customer Care Officer

    5 days ago

    Makati City, National Capital Region, Philippines AIA Australia Full time ₱900,000 - ₱1,200,000 per year

    MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing...

  • Customer Care Officer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Gandang Kalikasan, Inc. (Human Nature) Full time ₱150,000 - ₱250,000 per year

    WE ARE HIRING: CUSTOMER CARE OFFICERS (Store Assistant/Cashier) - SeasonalWe're looking for people who naturally display a "customer comes first" attitude by delivering world-class customer service in doing the following:Key Responsibilities:Entertain walk-in customers for orders and dealership applicationsEducate customers on the benefits of natural and...

  • Account Executive

    5 days ago

    Makati City, National Capital Region, Philippines InLife Health Care Full time ₱900,000 - ₱1,200,000 per year

    I.  Job SummaryThe Account Executive will ensure achieving the team targets by securing renewal of corporate accounts. Accountable for after sales presentation and orientation, negotiation and serves as channel between the client and all units of Insular Health Care.II.  Duties and Responsibilities1.    Renewal of Account1.1   Reviews health...

  • Seasonal Customer Care Officer

    7 days ago

    Quezon City, National Capital Region, Philippines Gandang Kalikasan, Inc. (Human Nature) Full time ₱20,500 per year

    Gandang Kalikasan, Inc. is behind the brand Human Nature. We are currently the leading brand of natural cosmetics and personal/home care products in the country today. Join our store team as a Seasonal Customer Care Officer (or Cashier).Job Description:We're looking for people who naturally display a "customer comes first" attitude by delivering world class...

  • Pioneer Local Account

    1 week ago

    Makati City, National Capital Region, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱150,000 - ₱250,000 per year

    About the Role We are seeking a dedicated and customer-focused Pioneer Local Account | Call Center (Virtual Process Only) to join the team at YWA HUMAN RESOURCE CORPORATION'. This full-time role will be based in Makati City and will involve providing exceptional customer service through a virtual call centre process.What You'll Be DoingHandling inbound...

  • Local Banking Account WFH SET

    2 weeks ago

    Makati City, National Capital Region, Philippines AUXILIA INC Full time $104,000 - $130,878 per year

    About the roleWe are seeking a dedicated and customer-focused Local Banking Account Representative to join our growing team at AUXILIA INC'. This is a full-time, work-from-home position based in Makati City, Metro Manila. In this essential role, you will be responsible for providing high-quality customer service and support to our local banking clients.What...