Customer Outreach Specialist

3 days ago

Quezon City, National Capital Region, Philippines BruntWork Full time ₱30,000 - ₱60,000 per year

This is a remote position.

Schedule:
  • 40 hours a week
  • Monday - Friday 8:00 am - 5:00 pm EST
JOB SUMMARY:
The Customer Outreach Specialist is a knowledgeable, persuasive, and energetic individual who promotes Point-of-Sale and Retail Automation solutions to target industries. The ideal candidate will be responsible for generating leads, qualifying prospects, and creating connections.

RESPONSIBILITIES:

  • Research and identify new leads through industry directories, social media, and event lists.

  • Re-engage past leads through phone and email to identify renewed interest or opportunity.

  • Conduct outbound calls to introduce and promote products and services.

  • Maintain accurate records of calls, leads, and customer interactions in the CRM system.

  • Collaborate with Sales and Marketing teams to refine outreach messaging and strategies.

  • Pass qualified leads to the Sales team for follow-up and conversion.

  • Meet or exceed daily and weekly call quotas and conversion targets.

  • Stay informed on product features, pricing, and industry trends to communicate value effectively.

  • Participate in team meetings and contribute ideas to improve outreach campaigns.

Requirements

Proven experience in telemarketing, sales, or customer service (preferably in technology or software).

Excellent verbal communication and interpersonal skills.

Demonstrated ability to communicate in a warm, positive, and professional manner.

Strong persuasion and negotiation abilities.

Comfortable using CRM systems and Microsoft Office tools.

Ability to work independently and collaboratively in a fast-paced environment.

High level of organization and attention to detail.

​
Independent Contractor Perks:
  • HMO Coverage for eligible locations
  • Permanent work-from-home
  • Immediate hiring
  • Steady freelance job
ZR_29499_JOB

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