Team Leader

4 days ago

Cebu City, Central Visayas, Philippines Medgather Full time ₱360,000 - ₱420,000 per year

Medgather is hiring a Full time Team Leader role in Lungsod ng Cebu, Gitnang Kabisayaan. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
  • Monday: Evening
  • Tuesday: Evening
  • Wednesday: Evening
  • Thursday: Evening
  • Friday: Evening
  • 1 year of relevant work experience required for this role
  • Expected salary: ₱30,000 - ₱35,000 per month

Primary Responsibilities:

Leadership & Team Management

  • Lead, manage, and motivate a team to achieve operational and performance goals.
  • Act as the primary point of contact between team members, management, and clients when necessary.
  • Monitor individual and team performance to ensure productivity, quality, and efficiency standards are consistently met.
  • Conduct regular coaching and mentoring sessions to develop skills and enhance performance.
  • Foster a positive, collaborative, and supportive work environment aligned with MedGather's values.

Operational Oversight

  • Ensure that daily tasks, client deliverables, and operational targets are met according to company policies and client requirements.
  • Analyze reports and performance metrics to identify trends, gaps, and areas for improvement.
  • Assist in resource allocation, scheduling, and workload distribution to maintain operational efficiency.
  • Coordinate closely with Operations Managers and HR to address performance issues and implement corrective actions when necessary.

Performance Monitoring & Reporting

  • Prepare regular reports on team performance and escalate concerns to management as needed.
  • Provide recommendations for process improvements, training needs, and workflow optimization based on performance data.

Training & Development

  • Support HR and the Learning & Development (L&D) team in onboarding new hires within the team.
  • Conduct refresher training sessions to ensure process knowledge and service standards are maintained.
  • Identify team members' skill gaps and coordinate with L&D for tailored training programs.

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