
Online Reputation Management Specialist
6 days ago
- Develop and implement effective online reputation management strategies to monitor, build, and maintain the clients' online reputation across various platforms.
- Monitor online mentions, reviews, and comments about the company and promptly address any negative feedback or customer concerns.
- Collaborate with SEO and Content teams to create and distribute engaging, positive content that enhances the clients' online reputation.
- Provide regular reports and analysis on the clients' online reputation performance, highlighting successes and areas for improvement.
- Utilize social listening tools and other relevant resources to stay informed about industry trends, online conversations, and potential reputation risks.
Skillset
- Familiar and adept in utilizing Google ecosystem tools, especially Google Business Profile, Google Maps, and Google Search
- Strong understanding of various online platforms, social media channels, and reputation management tools.
- Exceptional communication and writing skills, with the ability to craft compelling and positive content.
- Analytical, has good memory, and meticulous with details
- Experience with Digital Marketing and Social Media Management is a plus
- Experience in crisis management and the ability to handle negative situations with professionalism and tact.
Qualifications
- At least a Bachelor's degree in Computer Science, Information Technology, Marketing, Mass Communication, or any Relevant fields
Job Type: Full-time
Benefits:
- Company events
- Health insurance
- Work from home
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