Manager – Service Design

4 days ago

Makati City, National Capital Region, Philippines White & Case Global Operations Center Manila Full time ₱900,000 - ₱1,200,000 per year
We're Hiring: Manager – Service Design & Transition
(ITSM Focus)

Makati | Global Law Firm | Mid-shift, Hybrid (3x onsite per week, flexibility required)

Join White & Case, a leading global law firm with offices in 40+ countries, known for innovation, collaboration, and a commitment to professional growth. We're looking for an experienced ITSM professional to drive service design, transition, and continuous improvement for our global technology.

What You'll Do

  • Lead IT Service Management (ITSM) processes and ensure smooth delivery of services.
  • Oversee Change & Transition Management for new services moving into operations.
  • Champion Service Design & Process Engineering, ensuring efficient, resilient workflows.
  • Drive Continuous Service Improvement (CSI) to raise quality and client satisfaction.
  • Lead and mentor a team of ITIL professionals while engaging with global stakeholders.

What We're Looking For

  • 10+ years in ITSM/Service Delivery, with 5+ years in leadership.
  • Strong expertise in ITIL processes (certification preferred).
  • Experience in service transition, process design, and ServiceNow (or similar ITSM tools).
  • Strong stakeholder management and communication skills.
  • Flexibility to work mid-shift and adjust to global business needs.

Why Join White & Case?

  • Be part of a top-ranked global law firm with a strong footprint in Manila.
  • Work in a collaborative, inclusive, and innovative environment.
  • Competitive compensation, hybrid flexibility, and opportunities for growth.
  • Direct impact in shaping service excellence across the firm's global technology landscape.

Interested? Let's connect Apply today and help us design and deliver the future of IT services.

  • Graphic Designer

    4 days ago

    Makati City, National Capital Region, Philippines DotYeti Design Full time ₱400,000 - ₱800,000 per year

    Graphic Designer - DotYeti We're seeking a Graphic Designer with a strong passion for illustration and layout design. In this role, you'll be responsible for producing visually striking content across various media platforms, helping our clients bring their brands to life through compelling visuals.What you'll do:Creative Concepting: Collaborate with the...

  • Electrical Design Engineer

    4 days ago

    Makati City, National Capital Region, Philippines RED Engineering Design Full time $104,000 - $130,878 per year

    Duties & Responsibilities:Responsible for planning and coordinating engineering project work and design activities to ensure that project goals/objectives are accomplished within agreed deadline.Provide calculated engineering designs, advice and solutionsAssists with electrical technical design reviews.Reviews project proposals or plans to input into time...

  • Electrical Design Engineer

    7 days ago

    Makati City, National Capital Region, Philippines RED Engineering Design Full time

    Human Resource Generalist | Talent Acquisition AnalystDuties & Responsibilities:Responsible for planning and coordinating engineering project work and design activities to ensure that project goals/objectives are accomplished within agreed deadline.Provide calculated engineering designs, advice and solutionsAssists with electrical technical design...

  • Senior Interior Designer

    3 days ago

    Makati City, National Capital Region, Philippines Habitus Design Group Full time $90,000 - $120,000 per year

    We are seeking a highly skilledSenior Interior Designerwith a passion for creating innovative and functional interior spaces. The ideal candidate will have a strong background on Five Star Hospitality  Integrated Casino Resort and Luxury Residential Interior Design Projects.Key Qualifications:Bachelor's degree in Interior Design, Architecture, or a related...

  • Design Associate

    3 days ago

    Makati City, National Capital Region, Philippines Studio-Id8 Interior Design Services Full time ₱600,000 - ₱1,200,000 per year

    Create working drawings, detailed joinery and furniture designs, and walkthrough presentations to convey design intent.QUALIFICATIONSBachelor's degree in Architecture, Interior Design, Industrial Design.Minimum of 2 years of experience as Creative Designer or Junior Architect.Proficient in design software including AutoCAD, SketchUp, Revit, Adobe Creative...

  • Interior Designer/Architect/Engineer

    3 days ago

    Makati City, National Capital Region, Philippines Adefuin Design Studio Full time ₱800,000 - ₱1,200,000 per year

    Key Responsibilities:Oversee the planning, execution, and completion of interior design projects. Collaborate with clients to define project scope, goals, timelines, and budgets. Develop detailed project schedules, budgets, and resource plans. Coordinate and manage cross-functional teams including interior designers, architects, contractors, and vendors....

  • High Voltage Design Engineer

    6 days ago

    Makati City, National Capital Region, Philippines RED Engineering Design Full time

    Human Resource Generalist | Talent Acquisition AnalystHigh voltage Design engineers are specialists in Design and installing high voltage and can work with both low voltage and high voltage electrical equipment.Job ResponsibilitiesDevelop design schedules and budgets, and prepare conceptual engineering documentsProvide technical support during the project...

  • Sales Manager

    4 days ago

    Makati City, National Capital Region, Philippines Mundo Design + Build Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionMundo Design + Build is a one-stop design and construction firm specializing in a seamless approach to your building needs. We provide personalized project management to bring your vision to reality from the ground up. Located in Makati, we are committed to delivering high-quality design and construction services that meet our clients'...

  • Sales Manager

    7 days ago

    Makati City, National Capital Region, Philippines Mundo Design + Build Full time

    OverviewMundo Design + Build is a one-stop design and construction firm specializing in a seamless approach to your building needs. We provide personalized project management to bring your vision to reality from the ground up. Located in Makati, we are committed to delivering high-quality design and construction services that meet our clients' exacting...

  • SR. Creative Designer

    4 days ago

    Makati City, National Capital Region, Philippines Studio-Id8 Interior Design Services Full time ₱900,000 - ₱1,200,000 per year

    Produce detailed joinery and furniture designs, as well as walkthrough presentations to effectively communicate design intent to clients and stakeholders.QUALIFICATIONSBachelor's degree in industrial design or related field.Minimum of 5-6 years of experience as a Creative or Technical Designer.Proficient in design software including AutoCAD, SketchUp, Revit,...