Sr. Operations Manager

16 hours ago

Mandaluyong City, National Capital Region, Philippines Sutherland Full time ₱2,000,000 - ₱2,500,000 per year
Company Description

At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sr. Operations Manager who will establish and create strategies that will enhance processes and boost ease and efficiency. As a Sr. Operations Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction.

Job Description

You are also expected to:
  • Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations;
  • Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line;
  • Identify the training needs that will equip the staff with fundamental skills and knowledge; - Have a thorough understanding of the various system tools and operational procedures utilized within the program;
  • Collaborate with stakeholders on a regular basis for changes on promotions and updates; and
  • Conduct all defined and required process compliance and adherence to all team members, partners and, third-party providers.
Qualifications

MINIMUM QUALIFICATIONS:
  • Earned a bachelor's Degree in any field (preferred not required)
  • At least 6 years of work experience in the same industry with 2-3yrs of management experience
  • Excellent working knowledge on Microsoft Office applications
  • Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
  • Strong analytical skills
  • Demonstrated leadership skills
  • Must be willing to report on a graveyard/shifting schedules
Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Sr. Operations Manager

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Sutherland Full time ₱1,500,000 - ₱2,500,000 per year

    Company DescriptionAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sr. Operations Manager who will establish and create strategies that will enhance processes and boost ease...

  • Sr. Operations Manager

    6 days ago

    Mandaluyong City, National Capital Region, Philippines Sutherland Full time ₱2,000,000 - ₱2,500,000 per year

    Company Description At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sr. Operations Manager who will establish and create strategies that will enhance processes and boost ease...

  • Sr. Operations Manager

    6 days ago

    Mandaluyong City, National Capital Region, Philippines Sutherland Full time ₱2,000,000 - ₱2,500,000 per year

    Company DescriptionAtSutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add aSr. Operations Managerwho will establish and create strategies that will enhance processes and boost ease and...

  • Sr. CRM Manager

    1 week ago

    Mandaluyong City, National Capital Region, Philippines HRTX consulting Full time ₱1,200,000 - ₱2,400,000 per year

    Sr. CRM ManagerLocation: Mandaluyong, On-site, Morning ShiftBenefits: Car Plan + 14th monthBudget: 100, ,000Key Responsibilities: Customer Care Operations:Oversee and ensure high-quality performance across: (Technical Field Support, Brand and Customer Experience Center Operations & Escalation and Fulfillment.Develop and execute strategic plans to meet and...

  • Sr. Manager, Data Operations

    6 days ago

    Makati City, National Capital Region, Philippines IS PROFESSIONAL SERVICES OPC Full time ₱2,000,000 - ₱2,500,000 per year

    The Sr. Manager, Data Ops is responsible for leading and managing the operational performance of enterprise data platforms including ETL pipelines, data lakes, BI tools (Power BI), and cloud environments (Azure, Databricks). This role ensures data availability, integrity, and performance across systems, while also handling Level 1 and Level 2 support...

  • Sr. Accounting Specialist

    5 days ago

    Mandaluyong City, National Capital Region, Philippines Enabled Full time ₱180,000 - ₱240,000 per year

    Mandaluyong CityFinance and AccountingFull timeJOB SUMMARY: The Sr. Accounting Specialist (Bookkeeping) will take responsibility in assuring that the financial statements are prepared accurately and timely in accordance with PFRS/IFRS. As someone in a senior role, the employee must also act to assist the Accounting Officer in leading the accounting...

  • Sr. Ad Operations Executive

    19 hours ago

    Makati City, National Capital Region, Philippines Innity Full time ₱900,000 - ₱1,200,000 per year

    TheSr. Ad Operations Executiveis tasked with ensuring that campaigns are executed effectively and fully across digital advertising platforms. He/she will be responsible for set-up, execution and monitoring of campaign performance across a portfolio of clients.RESPONSIBILITIESExecute booked digital ad campaigns and ensure delivery is on track to meet...

  • Sr. Audit Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Aickman & Greene Full time ₱1,500,000 - ₱2,500,000 per year

    Job description:The Sr. Audit Manager will be responsible for overseeing external audit engagements, managing client relationships, and leading audit teams to deliver high-quality audit and assurance services. This role requires strong technical expertise in auditing and accounting standards, excellent leadership skills, and the ability to provide strategic...

  • Creatives Sr. Manager

    1 week ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱1,500,000 - ₱2,500,000 per year

    About the role As the Creatives Sr. Manager, you will be responsible for leading the creative team and overseeing the visual design and branding effortsManage and mentor a team of designers, ensuring high-quality and on-brand creative outputDevelop and implement the overall creative vision and strategy for the companyCollaborate with stakeholders to...

  • Sales Support Specialist

    18 hours ago

    Mandaluyong City, National Capital Region, Philippines Le Price International Corp. Full time ₱600,000 - ₱1,200,000 per year

    Job DutiesEnsure creation and assessment of all project proposals with purchase requisition for the assigned accounts of the Sr. Territory Sales Manager (TSM).Coordinate with the Sr. TSM for closing of DBI.In-charge of design and proposal making with Gantt chart.In charge of submission of ROI / Cost benefit reports.Lead generation on accounts under the Sr....