Healthcare Team Lead

Position: Team Lead Healthcare (Cebu) | OnsiteAccount Type: HealthcareStart Date: ASAPSupport Type: VoiceWork Arrangement: 100% Onsite (Cebu)Shift Schedule & Rest Days: US Business HoursEducational Requirement:Completed at least 2 years of college without any failed subjectsWork Experience:Over 2 years of experience as a Team LeadPreferably with Healthcare...

Job OverviewThis is a leadership role that requires strong clinical and administrative skills. The successful candidate will be responsible for managing a team of healthcare professionals, prioritizing tasks, and ensuring the smooth operation of our authorization and referral processes.

About the Job: Team Lead—Healthcare (Cebu) Shift Schedule | Rest Days: Type of Support: Voice Work Arrangement: Onsite (Cebu) Educational Requirement: College Graduate Work Experience:2 years experience as a team lead Preferred Healthcare experience Insurance background, claims processing, US benefits

About the Job: Team Lead—Healthcare (Cebu) Shift Schedule | Rest Days: US Business hours; Weekends offType of Support: Voice Work Arrangement: Onsite (Cebu) Educational Requirement: College Graduate Work Experience:2+ years experience as a team leadPreferred Healthcare experienceInsurance background, claims processing, US benefits

Nature Of the Account: HealthcareStart Date: ASAP Type of Support: Voice Work Arrangement: Onsite (Cebu) Shift Schedule | Restdays: US Business hours Educational Requirement: College Gradute (Any course) Work Experience:2+ years experience as Team LeadPreferred Healthcare experienceInsurance background, claims processing, US benefits

QUALIFICATIONS:College graduates with 2 to 3 years of total work experience with minimum 2 years as TL in a Contact Center (Healthcare account)Well versed in a Healthcare account (US benefits)Knowledge: Conflict/Complaints management, HIPAA What you'll be doingSupervise and lead a team of representatives, providing coaching, mentoring and performance...

Qualifications:2+ years exp as Team LeadPreferred Healthcare exp (insurance background, claims processing, or US benefits)Good understanding how to maintain HIPAA compliance under insurance accountCollege Graduate of any courseAmenable to work onsite in Cebu IT ParkWilling to work on US business hours

Healthcare Operations LeadThe Mission:Transform healthcare delivery by optimizing operational efficiency, ensuring patient satisfaction, and upholding strict compliance with industry protocols.About the Role:This role oversees daily operations of a healthcare scheduling account, guaranteeing service levels are met, patient appointments are handled...

Type of Support: Blended (30% Voice, 70% Back office) Nature Of the Account: Medical DeviceWork Arrangement: Onsite (Cebu) Shift Schedule | Restdays: US Business hours Educational Requirement: Must be College Graduate (Bachelors in Pharmacy/ Life Science course graduate or Biomedical engineer) Work Experience:4+ years exp as Team LeadPreferred...

Lead with Precision, Deliver with Impact – Be the driving force behind operational excellence at Smartsourcing, a 4-Time Best Company to Work ForHi We're Smartsourcing, and we're looking for a full-time, onsite Team Lead – Operations Support Specialist (Claims & Logistics) to keep a high-performing team running at full speed. You'll oversee claims,...