Conflicts Management Supervisor

1 week ago

Taguig, National Capital Region, Philippines PositiveLinks Asia Full time $104,000 - $130,878 per year

Summary

The Conflict Management Supervisor will support the Conflicts Management team by handling technical queries, managing service delivery, and ensuring requests are processed efficiently. They will oversee the request queue, maintain service standards, and help build a strong, collaborative team environment.

Key Responsibilities:

  • Respond to technical questions about potential conflicts of interest in new business.
  • Monitor and manage the Conflicts Request queue to meet service level agreements (SLAs).
  • Ensure tasks are completed on time with high-quality service.
  • Support team leadership and collaborate with global team leads.
  • Coordinate with managers and teams across global offices (Manila, Belfast, Buenos Aires).
  • Lead team meetings and support learning and development initiatives.
  • Promote team morale and contribute to strategic planning.
  • Handle HR tasks like leave approvals, performance tracking, and evaluations.

Skills & Experience:

  • Bachelor's degree required.
  • Experience in conflict management within legal or professional services is preferred.
  • Prior supervisory experience in a global setting.
  • Strong understanding of SLAs and performance metrics.
  • Excellent problem-solving, time management, and organizational skills.
  • Ability to lead a productive team while maintaining professionalism and fairness.

  • Conflicts Management Supervisor

    2 weeks ago

    Taguig, National Capital Region, Philippines EPS Staffing Service Group Inc Full time ₱855,000 - ₱1,146,000 per year

    Work Setup: Hybrid (8 times RTO per month. Must be amenable to render overtime, work on weekends, and/or PH holidays if needed); Office Location: Taguig, BGCWork Schedule: Dayshift (9AM to 6PM but must be amenable to adjust based on meetings and deliverables); There may also be calls at nightSummary:Our client, a leading multinational law firm, is seeking a...

  • Supervisor, Conflicts Management

    2 weeks ago

    Taguig, National Capital Region, Philippines B & M Global Services Manila, Inc. Full time $60,000 - $80,000 per year

    The Supervisor, Conflicts Management will represent the service to the local markets and assist with technical queries and service delivery. The role-holder will be monitoring the Conflict Management Request queue volumes, in addition to collaborating with team members to ensure SLA for Conflicts' Management is maintained and exceptional service provided.The...

  • Conflicts Management Supervisor

    2 days ago

    Taguig, National Capital Region, Philippines HR TechX Corp. Full time ₱900,000 - ₱1,200,000 per year

    The Supervisor, Conflicts Management will represent the service to the local markets and assist with technical queries and service delivery. The role-holder will be monitoring the Conflict Management Request queue volumes, in addition to collaborating with team members to ensure SLA for Conflicts Management is maintained and exceptional service provided.The...

  • Conflicts Management Supervisor

    1 hour ago

    Taguig, National Capital Region, Philippines HRTX Full time ₱900,000 - ₱1,200,000 per year

    The Supervisor, Conflicts Management will represent the service to the local markets and assist with technical queries and service delivery. The role-holder will be monitoring the Conflict Management Request queue volumes, in addition to collaborating with team members to ensure SLA for Conflicts Management is maintained and exceptional service provided. ...

  • Operations Supervisor

    2 weeks ago

    Taguig, National Capital Region, Philippines TP Full time $40,000 - $80,000 per year

    Job Description: Operations Supervisor (Travel & Airlines)Position Summary: The Operations Supervisor oversees daily operations within a travel or airline-focused environment, ensuring smooth service delivery, regulatory compliance, and exceptional customer experience. This role involves managing frontline teams, coordinating with airline partners, and...

  • Facilities Supervisor

    2 weeks ago

    Taguig, National Capital Region, Philippines Century Properties Management Inc. Full time ₱800,000 - ₱1,200,000 per year

    Job Title: Facilities SupervisorLocation: Taguig City, PhilippinesDepartment: Property ManagementReports To: Property ManagerJob Summary:The Facilities Supervisor is responsible for managing and supervising the day-to-day operations and maintenance of the facility in Taguig City. The role ensures that all building systems and services operate smoothly and...

  • Restaurant Supervisor

    2 weeks ago

    Taguig, National Capital Region, Philippines MKS Workforce Management Services Inc. Full time ₱800,000 - ₱1,200,000 per year

    About the role MKS Workforce Management Services Inc. is seeking a driven and experienced Restaurant Supervisor to join our team in Taguig City, Metro Manila. As a Restaurant Supervisor, you will play a pivotal role in ensuring the smooth and efficient operation of our busy restaurant, overseeing all aspects of customer service and team management. This...

  • restaurant supervisor

    2 weeks ago

    Taguig, National Capital Region, Philippines White Drip Beauty Lounge Full time ₱20,000 - ₱25,000 per year

    The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring high standards of food quality, service, cleanliness, and customer satisfaction. This role supports and assists the Restaurant Manager in managing staff, maintaining operational efficiency, and delivering an excellent dining experience to all guests.Key...

  • CSR Supervisor/Team Leader

    2 weeks ago

    Taguig, National Capital Region, Philippines IAN SMART ENERGY CORP Full time $80,000 - $120,000 per year

    About the role As a CSR Supervisor/Team Leader at IAN SMART ENERGY CORP', you will play a pivotal role in leading and motivating a team of customer service representatives to deliver exceptional service and support to our valued customers. This full-time, on-site position is based in Fort Bonifacio Taguig City Metro Manila.What you'll be doingOversee the...

  • store supervisor

    2 weeks ago

    Taguig, National Capital Region, Philippines MKS WORKFORCE MANAGEMENT SERVICES INC Full time ₱800,000 - ₱1,200,000 per year

    About the role We are seeking a highly motivated and experienced Store Supervisor to join our dynamic team at MKS WORKFORCE MANAGEMENT SERVICES INC'. As a Store Supervisor, you will play a crucial role in overseeing the day-to-day operations of our retail store located in Taguig City Metro Manila. This is a full-time position that offers opportunities for...