parts staff
5 days ago
- A Parts Staff sources, sells, and manages automotive parts and accessories for customers and service technicians. Key duties include advising customers, handling inventory and orders, maintaining a clean department and coordinating with service and other departments. Strong automotive knowledge, customer service, and communication skills are essential for this role.
Customer Service & Sales:
- Assist retail and service customers in identifying and selecting the correct parts and accessories.
- Provide expert advice on part function, suitability, and availability, including recommending companion products.
- Inform customers about promotions, parts specials, and pricing.
Inventory Management:
- Pull parts from stock and accurately update inventory records.
- Manage parts ordering, including tracking backorders and coordinating with suppliers.
- Conduct regular stock checks, organize parts, and maintain an efficient inventory system.
Administrative Tasks:
- Maintain accurate records of inventory, purchases, and sales using computer systems.
- Handle phone calls, providing price quotes and order information.
- Keep the parts department clean, organized, and presentable.
Essential Skills & Qualities
- Automotive Knowledge: A strong understanding of automotive parts and the industry.
- Customer Service: Friendly, professional, and efficient communication skills to assist customers.
- Communication: Ability to communicate effectively with customers, technicians, and management.
- Technical Skills: Familiarity with inventory management software and basic computer skills.
- Problem-Solving: Ability to quickly resolve issues and locate parts from alternative sources when needed.
- Organization: Meticulous attention to detail for record-keeping and inventory managemen
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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