
E-COMMERCE (90 Nonvoice) Customer Service Representative
3 days ago
About the role
Join the dynamic team at Talent Outsourcing Channel Solutions as an E-Commerce (90% Nonvoice) Customer Service Representative. In this full-time role based in Quezon City, Metro Manila, you will be responsible for providing excellent customer support and ensuring a seamless experience for our valued clients.
What you'll be doing
- Handle a wide range of customer inquiries and requests via email, chat, and other digital channels
- Troubleshoot and resolve customer issues in a timely and efficient manner
- Provide accurate information and guidance to customers on products, services, and policies
- Assist with order processing, returns, and other e-commerce-related tasks
- Maintain detailed records and documentation of customer interactions
- Collaborate with cross-functional teams to enhance the overall customer experience
What we're looking for
- Associate/College Grad (w/diploma) + 3mos Customer Facing experience in a customer service or call centre role, preferably in an e-commerce or retail environment
- Strong communication and interpersonal skills, with the ability to interact with customers in a professional and empathetic manner
- Proficient in English, both written and verbal
- Excellent problem-solving and critical-thinking skills
- Familiarity with e-commerce platforms and customer relationship management (CRM) software
- Ability to work in a fast-paced, dynamic environment and meet deadlines
What we offer
At Talent Outsourcing Channel Solutions, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can expect include:
- Competitive salary and performance-based bonuses
- Comprehensive health insurance and wellness programs
- Opportunities for career development and growth
- Flexible work arrangements and work-from-home options
- A collaborative and inclusive company culture
About us
Talent Outsourcing Channel Solutions is a leading provider of customer service and call centre solutions. With a focus on innovation and customer satisfaction, we partner with a diverse range of clients across various industries to deliver exceptional service and support. Join our team and be a part of our continued success
Apply now and take the first step towards an exciting new chapter in your career.
-
Customer Service for E-Commerce Account
3 days ago
Quezon City, National Capital Region, Philippines TalentSync Training and Development Full time ₱250,000 - ₱450,000 per yearWe are seeking an enthusiastic and customer-focused individual to join our dynamic team as a Customer Service Representative for our E-Commerce account. In this fulltime role, you will be responsible for providing exceptional customer service and support to our clients in the Quezon City Metro Manila area. This is a nonvoice account, meaning you will...
-
E-Commerce Customer Service Representative
3 days ago
Quezon City, National Capital Region, Philippines Kinmo PW Corporation Full time ₱204,000 - ₱252,000 per yearWe are seeking a reliable and customer-focused E-Commerce Customer Service Representative to join our team. This is a fully on-site role, where you will handle customer inquiries, manage orders, and ensure excellent service across TikTok Shop, Shopee, and Lazada. You will play a key role in enhancing customer satisfaction and maintaining smooth daily...
-
E-Commerce Assistant
1 day ago
Mandaluyong City, National Capital Region, Philippines Helpro Service Cooperative Full time ₱80,000 - ₱160,000 per yearJob DescriptionWe are seeking a detail-oriented and tech-savvy E-commerce Assistant to help manage our store and provide support in daily e-commerce activities. This role involves maintaining product listings, monitoring orders, customer service, and coordinating with internal teams to ensure a seamless customer experience.Key ResponsibilitiesUpload and...
-
E-Commerce Customer Service Representative
3 weeks ago
Makati City, National Capital Region, Philippines RunRemote Full timeOverviewPosition: E-Commerce Customer Service RepresentativeWork hours: 9:00AM - 6:00PM Australian Time ZoneCompensation range: AU$2,300 - AU$2,500/monthAbout Our ClientOur client is a fast-paced, fun, and people-focused team who love pushing boundaries in e-commerce. Guided by their core values – Be a Good Human, Foot Forward First, Kaizen (Continuous...
-
E-Commerce Specialist
3 days ago
Quezon City, National Capital Region, Philippines Robert Brown Wear Inc Full time ₱1,000,000 - ₱2,400,000 per yearJob Overview:We are looking for an E-commerce Specialist to drive sales growth and manage campaigns on major e-commerce platforms like Lazada, Shopee, and TikTok. The ideal candidate will oversee campaign enrollment, optimize product listings, and analyze performance to ensure we meet and exceed sales targets.Responsibilities:Campaign Management: Manage the...
-
e-commerce
3 days ago
Quezon City, National Capital Region, Philippines Wilking Global Inc Full time $104,000 - $130,878 per yearDuties:Oversee and manage all e-commerce activities in relation to sales, marketing, and product presentationDevelop and implement strategies to improve website traffic and sales conversionManage product listings and ensure accurate product informationConduct market research and competitive analysis to stay ahead of e-commerce trendsOptimize website content...
-
E-commerce
3 days ago
Quezon City, National Capital Region, Philippines WILKING GLOBAL INCORPORATED Full time ₱25,000 - ₱300,000 per yearDuties:Oversee and manage all e-commerce activities in relation to sales, marketing, and product presentationDevelop and implement strategies to improve website traffic and sales conversionManage product listings and ensure accurate product informationConduct market research and competitive analysis to stay ahead of e-commerce trendsOptimize website content...
-
Makati City, National Capital Region, Philippines RunRemote Full time ₱1,200,000 - ₱1,500,000 per yearLooking for candidates from the Philippines Position: E-Commerce Customer Service RepresentativeWork hours: 9:00AM - 6:00PM Australian Time ZoneCompensation range: AU$2,300 -AU$2,500/monthAtRunRemoteour mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS, UK &...
-
Makati City, National Capital Region, Philippines RunRemote Full time A$27,600 - A$30,000 per yearLooking for candidates from the Philippines Position: E-Commerce Customer Service RepresentativeWork hours: 9:00AM - 6:00PM Australian Time ZoneCompensation range: AU$2,300 -AU$2,500/monthAt RunRemote our mission is to help connect the top-rated remote talent with the world's best job opportunities. Our key markets and clients are located in the US, AUS,...
-
E-Commerce Lead
1 week ago
Quezon City, National Capital Region, Philippines Robert Brown Wear Inc Full time ₱264,000 - ₱396,000 per yearJob Summary:We are seeking an E-commerce Specialist to boost sales and manage campaigns across Lazada, Shopee, and TikTok. The role involves handling campaign enrollment, optimizing product listings, tracking performance, and ensuring sales targets are achieved.Key Responsibilities:Manage promotional campaigns (flash sales, discount events) across e-commerce...