QA Specialist

Quality Assurance SpecialistLocation: Plaza Victoria Building, Sto. Domingo, Angeles City (Office-Based)Employment Type: Full-TimeTarget Start Date: January 2026What You'll DoLead, mentor, and develop the Quality Assurance (QA) team—including scheduling, calibration, and performance reviewsDesign, implement, and uphold QA standards that align with both...

QA SPECIALISTJob Description:Facilitate timely and proper conduct of independent appraisal of the effectiveness of food safety policies, procedures and standards of the company's resources and operationsEnsures proper product handling procedures are implemented from receiving of raw materials to dispatching of finished goods. Ensure that cold chain is...

Job Title: Home Health Data Entry Specialist (Assessment to Kinnser)Type: Entry-LevelDepartment: Intake / DocumentationReports To: Intake Team LeadJob Overview: The Home Health Data Entry Specialist is responsible for accurately entering information from clinicians' assessments into the Kinnser (WellSky) EMR system. This is an entry-level position that...

Job Responsibilities:Conduct inspection of incoming, stored, and outgoing products to ensure quality and safety standards are met.Monitor temperature, humidity, and overall cold storage conditions to maintain cold chain integrity.Prepare and maintain inspection reports, compliance documents, and audit requirements.Coordinate with operations and logistics...

Location Angeles City, PH About MCI MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. Role Overview As a Quality Assurance (QA)...

Position Overview We are seeking a proactive and detail-oriented Customer Service Trainer to design, develop, and deliver impactful training programs for our growing team. The ideal candidate brings a strong background in the customer service industry, complemented by hands-on QA expertise. This individual will play a critical role in equipping our team with...

We are looking for a Product Operations Quality Specialist, serving as both the proactive quality assurance backbone and reactive problem-solving specialist for our marketplace operations. This dual-function role ensures product listings are optimized and marketplace-ready through preventive quality control while also investigating and resolving critical...

Key Responsibilities:Conduct systems and process training across various accounts to ensure operational readiness.Train agents and new hires on tools, platforms, and workflows used in day-to-day operations.Coordinate with Operations, QA, and Training teams to identify skill or process gaps and deliver refresher or upskill sessions.Provide on-floor support,...

● Team Leadership and Development: Directly manage a hybrid team of 4-6 AdOps QA specialists and support contributors, monitoring performance, guiding daily execution, and prioritizing tasks to align with SLAs and business goals; conduct regular one-on-one coaching sessions and deliver structured training programs on advertising products, troubleshooting...

Key ResponsibilitiesMonitor and evaluate customer interactions across phone, email, and chat to ensure accuracy, compliance, and quality standards.Document quality results, identify trends, and prepare performance reports for management review.Provide structured feedback and collaborate with Training and Operations teams to address performance gaps.Lead,...