Quality Assurance
4 days ago
Join to apply for the Quality Assurance (QA) Specialist role at MCI Job Overview MCI is a leading Business Process Outsourcing (BPO) company specializing in tailored solutions for diverse client needs. We are committed to excellence and innovation, establishing ourselves as a trusted industry partner. As a QA Specialist, your responsibilities include designing, implementing, and executing quality assurance procedures, conducting tests, analyzing results, and identifying improvements. You will collaborate with cross-functional teams to uphold quality standards and enhance customer satisfaction. Key Responsibilities Develop, implement, and maintain quality policies, procedures, and standards to ensure compliance and industry best practices. Define quality metrics, KPIs, and benchmarks to monitor process effectiveness. Plan, design, and execute tests and inspections for products, services, or processes. Conduct various testing types to ensure product reliability and usability. Document all testing activities and findings comprehensively. Prepare and communicate quality reports and analyses to stakeholders. Identify, report, and investigate quality issues and deviations. Collaborate with teams to investigate root causes and implement corrective actions. Analyze data and feedback to identify process improvements. Implement continuous improvement initiatives and quality control measures. Provide training and support on QA principles and tools. Promote a culture of quality and continuous improvement. Candidate Qualifications Associate Degree, Certification, or equivalent experience. Proven experience in QA, testing, or quality control roles. Strong understanding of quality management principles and tools. Proficiency in testing methodologies and QA software tools. Excellent analytical, problem-solving, and decision-making skills. Attention to detail and thorough documentation skills. Effective communication and interpersonal skills. Knowledge of relevant regulations and standards. QA certification (e.g., CQE, CQA) is a plus. Additional Requirements Authorized to work in the job location. Willing to undergo background/security investigations and drug screening. Benefits and Company Culture We offer competitive compensation, benefits, and incentives, including paid time off, health benefits, retirement plans, and career growth opportunities. Our environment fosters collaboration, engagement, and diversity. Work Environment & Policies This role is based in a professional office environment, requiring sedentary work with long periods of sitting and computer use. Reasonable accommodations are provided in accordance with ADA policies. At MCI, we embrace diversity and are committed to an inclusive workplace free from discrimination and harassment. We consider all qualified applicants regardless of background. #J-18808-Ljbffr
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Quality Assurance
3 weeks ago
Angeles, Philippines MCI Full timeOverview Angeles City, PH MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As a Quality Assurance (QA) Specialist, you will be...
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Quality Assurance Analyst
1 day ago
Angeles City, Central Luzon, Philippines Muktarion Academy Full time ₱30,000 - ₱35,000 per yearWe're Hiring | Quality Assurance Analyst I Location: Clark, Pampanga Work Setup: Onsite | Night Shift Salary Range: ₱30,000 – ₱35,000 (Max Offer) Start Date: ASAPAre you passionate about ensuring top-quality service delivery in a BPO environment? We're looking for a Quality Assurance Analyst I to join our growing team Qualifications:• Strong...
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Quality Assurance Analyst
2 weeks ago
Angeles City, Central Luzon, Philippines NADECO MEI FOODS CORPORATION Full time ₱192,000 - ₱194,400 per yearQA ANALYSTPrepares and monitors various permits needed for the operation.Maintains appropriate filing systems for all documents, records, and reports.Implement quality assurance programs that effectively monitor product manufacturing in compliance with NMIS, BAI, GMP.Ensures maintenance and sanitation of the facility is in compliance with food safety...
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Senior Quality Assurance Engineer
4 weeks ago
Angeles, Philippines EngageRocket Full timeSenior Quality Assurance Engineer at EngageRocket About Us EngageRocket is Asia's first funded employee feedback and analytics software providing HR tech solutions to companies around the region. Our long term vision is to build great workplaces with ‘people analytics’, gathering and processing critical workplace feedback throughout an employee’s...
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Senior Quality Assurance Analyst
4 days ago
Angeles, Philippines Quantrics Enterprises Inc. Full timeSenior Quality Assurance Analyst (Work From Home) Join to apply for the Senior Quality Assurance Analyst (Work From Home) role at Quantrics Enterprises Inc. Senior Quality Assurance Analyst (Work From Home) Join to apply for the Senior Quality Assurance Analyst (Work From Home) role at Quantrics Enterprises Inc. Get AI-powered advice on this job and more...
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Angeles, Philippines Uptalent.io Full timeOverview Remote Quality Assurance Engineer for Structural Inspection Reports We are seeking a meticulous and detail-oriented Quality Assurance Engineer with a strong background in civil or structural engineering to join our team on a part-time basis. The primary responsibility of this role is to ensure that inspection reports generated by our engineering...
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Quality Assurance Team Lead
2 weeks ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per yearAbout the Job:Quality Assurance Team Lead (Clark, Pampanga) | OnsiteStart ASAP.Responsibilities:Monitor and assess the quality of inbound and/or outbound calls and other customer interactions (such as email and chat) to ensure accuracy and compliance with quality standards.Record and report quality issues and performance metrics for management review.Provide...
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AI Data Quality and Engineering Manager
4 days ago
Angeles, Philippines TaskUs Full timeJoin to apply for the AI Data Quality and Engineering Manager role at TaskUs 4 days ago Be among the first 25 applicants Join to apply for the AI Data Quality and Engineering Manager role at TaskUs Job Description Job DescriptionAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing...
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Angeles, Philippines On Spot Global Corporation Full timePosition Overview We are seeking a proactive and detail-oriented Customer Service Trainer to design, develop, and deliver impactful training programs for our growing team. The ideal candidate brings a strong background in the customer service industry, complemented by hands-on QA expertise. This individual will play a critical role in equipping our team with...
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Quality Assurance Supervisor
2 weeks ago
Angeles, Philippines Sutherland Full timeCompany Description Sutherland is a digital transformation company focused on delivering exceptional experiences for both customers and employees. For 36 years, we have been entrusted with caring for our clients’ and customers - a responsibility we believe we should earn every day. We are dedicated to making those experiences as delightful as possible -...
