PE-Policy Servicing

1 week ago

Taguig, National Capital Region, Philippines Cognizant Technology Solutions Full time ₱250,000 - ₱500,000 per year
Job Summary

The Policy Servicing role is designed for individuals with up to one year of experience focusing on supporting policy management processes within the Life and Annuities Insurance domain. The position requires proficiency in MS Office and strong English communication skills. The role operates in a hybrid work model with rotational shifts ensuring flexibility and adaptability in a dynamic environment.

Responsibilities
  • Assist in managing policy documentation and updates to ensure accuracy and compliance with company standards.
  • Collaborate with team members to address policyholder inquiries and provide timely resolutions.
  • Utilize MS Office tools to maintain and organize policy records efficiently.
  • Support the processing of policy changes endorsements and cancellations as required.
  • Contribute to the development of process improvements to enhance policy servicing operations.
  • Communicate effectively with internal and external stakeholders to facilitate smooth policy servicing.
  • Monitor policy servicing metrics and report on performance to identify areas for improvement.
  • Participate in training sessions to stay updated on industry trends and company policies.
  • Ensure adherence to regulatory requirements and company guidelines in all policy servicing activities.
  • Provide feedback to management on potential enhancements to policy servicing processes.
  • Engage in cross-functional projects to support broader company objectives.
  • Maintain confidentiality and integrity of sensitive policyholder information.
  • Adapt to rotational shifts and hybrid work model to meet business needs. Qualifications
  • Demonstrate proficiency in MS Office applications for efficient policy management.
  • Exhibit strong communication skills in English both written and spoken.
  • Possess a basic understanding of Life and Annuities Insurance which is advantageous.
  • Show willingness to learn and adapt to new processes and technologies.
  • Display attention to detail and accuracy in handling policy documentation.
Certifications Required

Microsoft Office Specialist Certification

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don't just dream of a better way - we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what's right.
  • We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

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