Head of Human Resources

Responsibilities:

Talent Acquisition and ManagementPartner with department heads to assess staffing needs and design recruitment strategies.Oversee the end-to-end recruitment process (job posting to onboarding), ensuring an excellent candidate experience.Maintain and optimize the Applicant Tracking System (ATS), monitoring metrics for efficiency and quality of hire.Implement talent management programs to identify, engage, and develop high-potential employees.Conduct regular performance and development conversations with employees and managers.  HR Operations ManagementLead the HR team in managing day-to-day operations, delegating effectively and ensuring timely completion of tasks.Oversee compensation, benefits, and leave programs, ensuring competitiveness and compliance with regulations.Set compensation frameworks and policies in partnership with Finance, ensuring pay equity and market alignment.Oversee payroll accuracy and compliance in partnership with Finance, without directly handling daily processing.Guide managers on disciplinary actions and terminations, ensuring adherence to legal requirements and company policies.Oversee investigations of employee complaints or disputes, resolving issues fairly and promptly. Performance ManagementDesign and implement performance management processes (goal setting, performance reviews, feedback loops).Coach managers on effective performance conversations and improvement strategies.Lead succession planning and career pathing across teams and departments.Analyze turnover trends and exit interview insights to shape retention and engagement strategies. Strategic Planning and ComplianceCollaborate with senior leadership to align HR strategies with company goals and growth plans.Monitor and ensure compliance with local labor laws and regulations.Regularly review and update HR policies, procedures, and the employee handbook.Serve as a trusted advisor to leadership on employee relations, organizational culture, change management, and workforce strategy. Professional Development and LeadershipProvide clear leadership and direction to the HR team, ensuring accountability and growth.Facilitate ongoing learning and development opportunities for both HR staff and company leaders.Build and maintain leadership succession pipelines for both HR and the wider organization.Represent HR in senior leadership discussions, ensuring people strategy is embedded in company decision-making. Budget & Resource ManagementDevelop and manage the HR department's budget, ensuring efficient and responsible use of resources.Identify cost-saving opportunities and recommend strategies for efficiency and impact. Culture, Employer Brand & Industry AwarenessChampion a positive, inclusive, and high-performance workplace culture.Provide HR insights in strategy discussions and showcase employer brand and talent strategy to strengthen company positioning.Stay updated on HR best practices and people trends relevant to creative, digital, and marketing industries.Foster continuous improvement by sharing knowledge, tools, and practices across the HR and leadership team.

Requirements:

Bachelor's degree in Human Resources, Business Administration, or related field required; Masters degree preferred.SHRM-CP or SHRM-SCP certification is highly preferred.Proven experience building and leading HR teams.Strong understanding of local employment laws and regulations.Proficiency in Google Suite and HRIS/ATS tools, with the ability to use data analytics to guide workforce decisions.Strong leadership skills: drives culture, develops leaders, and leads organizational change.Exceptional communication and interpersonal skills with the ability to influence at all levels.Strong analytical and problem-solving skills; comfortable making decisions in a fast-paced, evolving environment, with a collaborative, proactive, and adaptable mindset.Ability to work independently in a remote work setting.Experience in scaling HR practices in fast-paced, creative or digital industries preferred.

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