Travel Team Lead

2 days ago

Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year
About the job Team Lead - Travel Account (Cebu)

Work set-up: Onsite (F. Cabahug St. or Cebu IT Park)

Shift Schedule: Rotational (24/7) | No Fixed Day Off

Qualifications:

  • Undergraduates/Graduates with 2 to 3 years of work experience as a Team Leader
  • Should have patience and not be overawed by difficult situations
  • Need to have sound customer service skills and soft skills, with prime focus being on customer satisfaction
  • Good working knowledge of computer i.e., MS-Office, Operating Systems, internet services & Online tools
  • Excellent verbal & written communication & presentation skills
  • Good interpersonal & people management skills with a good problem-solving approach.
  • Expert knowledge of service procedures
  • Good analytical skills for MIS, number crunching, & reporting to internal & external customers

Roles and Responsibilities:

  • Responsible for managing team of associates
  • Independently handle and assist the customer to determine problems and provide resolutions on any customer care issues & service problems, coordinate escalations, assess customers' needs
  • Motivating associates through effective management, career development and implementation of reporting mechanisms
  • Liaison with other areas of the company affecting technical support.
  • One on One Relationship management
  • Analysis of reports, including process dashboards and team performance reports.

  • BPO Team Lead for Travel Sales

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    Position Title: Team Lead - Travel Sales (Cebu) | OnsiteStart Date: ASAP Account Type: Travel Sales Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Completed second year of college or a college graduate Work Experience: 2 to 3 years of experience as a Team Lead in a sales line of business...

  • Travel Account Team Lead

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    About the job Team Lead - Travel Account (Cebu) Work set-up: Onsite Shift Schedule: Rotational (24/7) | No Fixed Day Off Qualifications: Undergraduates/Graduates with 2 to 3 years of work experience as a Team Leader Should have patience and not be overawed by difficult situations Need to have sound customer service skills and soft skills with prime focus...

  • Travel Acount Team Leader

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    Position Title: Team Lead - Travel Account (Cebu) | OnsiteWork Environment: Fully Onsite in Cebu Start Date: ASAP Shift Schedule: 24/7 Support Type: Voice Account Type: Travel Educational Qualification: Undergraduate or College Graduate Work Experience: 2 to 3 years of experience as a Team Lead in any voice line of business (LOB)

  • Team Lead

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    Start Date: ASAP Nature Of The Account: Travel Sales Type of Support: Voice Work Arrangement: 100% Onsite Shift Schedule | Restdays: 24x7 Educational Requirement: 2nd year completed/College Grad Work Experience:2-3 yrs exp as a Team Lead in a sales LOB (required)Experience in handling KPIs related to sales quota for any productsStrong understanding on...

  • Team Lead

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    TASQ is looking for a travel call center team lead to work on-site either in F. Cabahug St. or Cebu IT Park. The pre-screening interview will be done over-the-phone. About the job Team Lead - Travel Account (Cebu) Work set-up: Onsite Shift Schedule: Rotational (24/7) | No Fixed Day Off Roles and Responsibilities: Responsible for managing team of associates...

  • Travel Assistant

    3 days ago

    Mandaue City, Central Visayas, Philippines CSP Travel and Tours Full time ₱160,000 - ₱200,000 per year

    CSP Travel and Tours, Inc. is a Japanese-owned travel company established in 2018. We specialize in delivering exceptional travel experiences to the Japanese market, offering optional tours, group package tours, and various ticket arrangements and sales. Committed to quality service, personalized travel solutions, and customer satisfaction, we continue to be...

  • Operations Team Leader

    3 days ago

    Cebu City, Central Visayas, Philippines TechnoGlobal Team Inc. Full time ₱480,000 - ₱720,000 per year

    We are currently seeking a dynamic and results-oriented Operations Team Leader to lead our talented team of professionals.YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career development and certificationsTravel &...

  • Team Lead/Sales Coach

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱400,000 - ₱1,200,000 per year

    About the job Team Lead - Travel Sales (Cebu City) | Onsite Educational Requirement: at least 2nd year completed/College Grad Work Experience: 2-3 yrs exp as a Team Lead in a sales LOB (required) Experience in handling KPIs related to sales quota for any products Strong understanding on handling objections Start Date: ASAP Type of Support: Voice Work...

  • Travel Business Partner

    3 days ago

    Cebu City, Central Visayas, Philippines Bethel General Insurance Services Full time ₱600,000 - ₱1,200,000 per year

    Job Title: Travel Business PartnerJob Type: Commission-Based with Performance AllowanceLocation: CebuAbout the Role:Are you passionate about sales and travel? Join our team as a Travel Business Partner and start your journey toward becoming a future franchise owner This role is perfect for motivated individuals who excel in online sales and are ready to lead...

  • Team Leader

    2 days ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    About the Position:Team Lead Travel Account (Cebu)Work Setup: Onsite Shift Schedule: 24/7 Support Type: Voice Support Account Nature: Travel Industry Educational Qualification: Undergraduate or College Degree Work Experience: 2 to 3 years of experience as a Team Lead in a travel or Telco voice accountNo to TLs in retail or healthcare lines of business