Customer Service Representative

16 hours ago

Taguig, National Capital Region, Philippines First Source Solutions Limited Full time ₱250,000 - ₱400,000 per year

This is an entry-level role, ideal for those eager to start a career in healthcare and dental care. As a CSR, you will be the first point of contact for patients, assisting with appointment scheduling, inquiries, and providing essential support related to dental services. This position offers the opportunity to develop communication, problem-solving, and customer service skills in a fast-paced, patient-centered environment. If you are passionate about helping others and delivering top-notch service, we'd love to hear from you

As a CSR in Dental Services, you will play a key role in assisting our patients with their inquiries, appointment scheduling, and ensuring they receive the highest level of care and support. This is an excellent opportunity to start your career in the dental and healthcare field with a supportive team and growth potential.

Key Responsibilities:

  • Customer Support: Handle inbound and outbound calls/emails from patients, answering questions regarding dental services, treatments, and appointments.
  • Appointment Scheduling: Assist patients in booking, rescheduling, or confirming appointments with dental professionals.
  • Patient Information Management: Accurately input and maintain patient records in our system.
  • Billing & Insurance: Assist with basic billing inquiries, verifying patient insurance information, and processing payments.
  • Product & Service Knowledge: Provide accurate information regarding the clinic's dental services, treatments, and products.
  • Problem Solving: Address patient concerns with empathy and professionalism, escalating issues as needed.
  • Team Collaboration: Work closely with other departments (dental team, administration) to ensure smooth service delivery and patient satisfaction.

Qualifications:

  • Education: High School Graduate / College Level or Graduate (preferred).
  • Experience: No prior experience required. Fresh graduates are encouraged to apply.

  • Skills:

  • Strong communication skills (oral and written).

  • Basic computer skills (MS Office, CRM systems is a plus).
  • Ability to multitask in a fast-paced environment.
  • Positive attitude and willingness to learn.
  • Customer-Centric: A passion for helping people and providing excellent customer service.
  • Preferred: Some experience in a healthcare, dental, or customer service-related role, trainable and has an open personality to learning a new line of business.

  • Customer Service Representative

    1 week ago

    Taguig, National Capital Region, Philippines BCS Technology International Pty Ltd Full time ₱25,000 - ₱60,000 per year

    Company DescriptionBCS Technology International (BCS) is a global IT professional services organization specializing in the delivery of customized solutions in emerging technologies such as blockchain, digital, cloud, big data, AI, predictive analytics, and machine learning. With over 17 years of experience, BCS consultants have implemented end-to-end...

  • Customer Service Representative

    6 days ago

    Taguig, National Capital Region, Philippines Job Hiring and Ramp Alerts Full time ₱37,000 per year

    Company DescriptionWe create exceptional experiences for customers across various platforms, including online, phone, social media, and in-person. We offer a range of services such as logistics, fulfillment, acquisition, sales, customer care, and support to clients in diverse industries including automotive, financial services, healthcare, retail, and tech...

  • Customer Service Representative

    1 week ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per year

    About the role Seeking enthusiastic Customer Service Representatives to join our growing team at Access Healthcare Services Manila, Inc. This full-time position is located in Taguig City, Metro Manila and requires at least 1 year of prior experience in a healthcare-focused customer service role. As a Customer Service Representative, you will be the primary...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time ₱250,000 - ₱500,000 per year

    Essential dutiesCustomer Service• Support team to ensure swift resolution to customer issues.• Establish and maintain a strong relationship with Client and all customers across multiple levels of their business.• Ensure CIF's are current, regularly reviewed and uploaded into PaT• Complete understanding of your clients SOP's• Ensure emails are...

  • Customer Service Representative

    15 hours ago

    Taguig, National Capital Region, Philippines JK Network Services Full time ₱210,000 - ₱420,000 per year

    Client Profile: This company is a global ownership base and have over 800 customers. They offer consulting services, digital, IT solutions, and other services.Position: Customer Service Representative (With/without experience)Company Industry: BPO & IT CompanyWork Location: TaguigWork Schedule: Shifting ScheduleSalary: NegotiableWork Set-up: Work OnsiteJob...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines TREXAN CAREER SYSTEMS Full time ₱28,000 per year

    Start Your Career Today – Customer Service Representative at SM Clark PampangaReady to begin your BPO journey? We are looking for Customer Service Representatives to join our pioneer account at SM Clark Pampanga. With a fast and virtual hiring process (no final interview), you can land a job quicker and easier.Why Apply?Earn up to ₱28,000 salary...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Satellite Office Full time ₱400,000 - ₱600,000 per year

    CUSTOMER SERVICE REPRESENTATIVE (ORDER MANAGEMENT)Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER SERVICE REPRESENTATIVE (ORDER...

  • Customer Service Representative

    4 days ago

    Taguig, National Capital Region, Philippines Insight Talent Full time ₱150,000 per year

    ROLE: Customer Service Representative Location: Cubao, Mandaluyong & Taguig, Manila Salary: PHP 15,000Work Setup: Work-onsitePermanent JobStart Date: ASAPLanguage: EnglishHeadcounts: 50*About the Role:* As a Customer Service Representative, you will be performing the following tasks on a daily:* Responsible for providing customer service support according to...

  • customer service representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

    WE ARE HIRING FOR CUSTOMER SERVICE REPRESENTATIVEWorking Conditions Work Setup: Onsite Location: 23rd FLOOR, W FIFTH AVENUE BUILDING 32nd STREET CORNER 5th AVENUE | BONIFACIO GLOBAL CITY, TAGUIG CITY Schedule: Shifting Schedule Employment Type: 3 months project based (open for extension and absorption) Start Date: ASAP (can accept applicant with 2 weeks...

  • Customer Service Representative

    4 days ago

    Taguig, National Capital Region, Philippines 360TRAINING INC. Full time ₱800,000 - ₱1,200,000 per year

    is a rapidly growing leader in online training and certification across a wide range of industries and professions. provides customers with the regulated training they need to get and keep jobs they want. Over the years, we have continued to grow our expansive library of regulatory-approved training courses with new content suited for today's modern...