Sales & Marketing Officer
7 days ago
Social Media Management
Manage and oversee the company's social media accounts (Facebook, Instagram, TikTok, etc.).
- Create, schedule, and post promotional ads, product highlights, and marketing campaigns.
- Monitor engagement (likes, comments, shares) and respond promptly to customer inquiries.
Customer Interaction & Order Handling
Answer customer messages and inquiries in a professional and timely manner.
- Process and confirm customer orders from social media and e-commerce platforms.
- Coordinate with the logistics team for smooth order fulfillment.
Sales & Marketing Reports
Prepare daily, weekly, and monthly sales report summaries.
- Track and monitor the reach, engagement, and conversion rates of social media campaigns.
- Provide insights and recommendations based on data gathered from online sales and promotions.
E-Commerce & Online Sales
Manage product listings, pricing, and updates on e-commerce platforms.
- Implements online marketing strategies to increase visibility and sales.
- Monitor competitors' online activities and suggest improvements.
Qualifications
- Bachelor's degree in Marketing, Business, Communication, or related field (preferred but not required).
- Experience in social media management and e-commerce is an advantage.
- Strong written and verbal communication skills.
- Basic knowledge in creating digital content (graphics, short videos, captions).
- Proficiency in MS Office/Google Workspace; familiarity with social media analytics tools is a plus.
- Organized, detail-oriented, and able to handle multiple tasks.
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