Service Support Assistant – CDO

4 days ago

Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

As a Service Support Assistant in Cagayan de Oro, you will help customers by handling inquiries, providing solutions, and ensuring smooth service delivery. This entry-level role is designed for applicants with no prior experience, offering complete training to develop your communication, problem-solving, and customer care skills. You will manage customer interactions via phone, chat, or email while supporting the team in maintaining excellent service standards.

Key Responsibilities:

  • Assist customers with basic inquiries and service-related concerns.
  • Provide accurate information and escalate issues when necessary.
  • Document customer interactions and track service requests.
  • Support the team in achieving service quality goals.
  • Participate in training sessions to strengthen skills.

Qualifications:

  • At least High School / Senior High Graduate.
  • Strong communication and interpersonal skills.
  • Basic computer knowledge and eagerness to learn.
  • Willing to work on shifting schedules in CDO.
  • No work experience required – training will be provided.

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