Project Manager

2 days ago

Ayala Alabang, National Capital Region, Philippines ServiceFirst Full time ₱1,500,000 - ₱2,500,000 per year

Position: Project Manager ( Senior-Dir Level)

ServiceFirst is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client's businesses with exceptional customer engagement.

While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor and operational costs, a diversified footprint for business reliability, and an innovative entrepreneurial culture to attain corporate performance objectives as our partners trusted advisor and preferred business partner.

We need a Senior Project Manager, who will be responsible for guiding the development of a project, coordinating with various teams and stakeholders, managing risks, and ensuring that project goals are met in a timely manner. You have a deep understanding of project management principles and can lead a team to deliver on time and within scope.

What you will be doing:

  • Lead new customer and IT project implementations, including onboarding, requirements gathering, solution design, and seamless transition into operations
  • Define project scopes, objectives, timelines, and budgets with stakeholders
  • Develop and manage detailed project plans, assigning tasks and tracking progress
  • Coordinate internal teams and vendors to ensure smooth project execution
  • Monitor hours, costs, risks, and quality using project management tools
  • Act as the main point of contact, providing updates to clients and stakeholders
  • Review outcomes, identify gaps, and drive continuous process improvements
  • Support change management activities and business improvement initiatives
  • Perform other duties as assigned to ensure effective project and process delivery

Qualifications:

  • Minimum of 6 years of demonstrated professional business experience, preferably in the Contact Centre space, with strong business comprehension.
  • BS degree in Business Administration or related field
  • Advanced time management and analytical skills
  • Working knowledge of Microsoft Excel and Project Management software
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Strong organizational skills including attention to detail and multitasking skills
  • Ability to develop and maintain strong stakeholder relationships (internally and externally).
  • PMP Certification
  • Six Sigma – LEAN

Service First is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factors under federal, state or local law.

  • Project Manager

    2 days ago

    Ayala Alabang, National Capital Region, Philippines CEVA IT SHARED SERVICE Full time ₱1,200,000 - ₱2,400,000 per year

    Overview:Accountable for project managing transitions / implementations of business activity from CEVA Freight Forwarding Stations in various parts of the globe into the GBS Manila Shared Service Center. As part of the GBS Transition team, contribute to the development & documentation of standardized transition methodologies that enhance the customer...

  • Project Manager

    2 days ago

    Ayala Alabang, National Capital Region, Philippines First Advantage Full time $70,000 - $120,000 per year

    As a Project Manager at First Advantage (FA), you will play a crucial role in leading initiatives within the Global Customer Care space. This position is ideal for a hands-on PM who thrives in cross-functional environments and is equally comfortable working with business users, IT and Product teams, and developers. You will bring expertise in Agile project...

  • Project Manager

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Directio Full time ₱750,000 - ₱850,000 per year

    Country: Philippines | Work Location: Alabang, MuntinlupaSalary: 75,000 – 85,000 PHPWe are looking for a Project Manager for our French client, who specializes in producing various types of glasses and collaborating with opticians. Their mission is to enhance the quality of life by improving the quality of vision.ResponsibilitiesAs Project Manager you will...

  • Project Manager

    4 days ago

    Ayala Alabang, National Capital Region, Philippines Weathertech Refrigeration & Airconditioning Company Full time ₱800,000 - ₱1,200,000 per year

    Qualifications:Has handled projects aligned to HVAC.Has 5 to 7 years of Project Management in HVAC field.Basic computer skills for documentationMechanical Engineering Graduate(License is a plus)Send your Resume here

  • Senior Project Manager

    2 days ago

    Ayala Alabang, National Capital Region, Philippines SERVICE FIRST ASIA PACIFIC Full time ₱1,500,000 - ₱3,000,000 per year

    We are seeking an experienced Senior Project Manager with a strong background in IT project management and new customer implementation. The ideal candidate will be responsible for leading complex, cross-functional projects from initiation through execution, with a focus on delivering seamless customer onboarding experiences and successful technology-driven...

  • Senior Project Manager

    4 days ago

    Ayala Alabang, National Capital Region, Philippines Tempwell Company Full time ₱900,000 - ₱1,200,000 per year

    1. Project Planning & Execution:Regularly monitor project progress through progress reports, site visits, and updates to Gantt charts, making necessary adjustments to keep projects on track.Develop and monitor project schedules ensuring we meet client's timelinesManage project budgets, ensuring cost control and profitability.Establish key project milestones...

  • Project Manager

    4 days ago

    Ayala Alabang, National Capital Region, Philippines DRACO BUILDERS Full time ₱400,000 - ₱1,200,000 per year

    We are looking for a Senior Engineer / Project Manager to oversee site inspections and client coordination on a part-time basis.Qualifications:•Bachelor's Degree in Civil Engineering or related field•At least 10 years relevant construction/engineering experience•PRC License (preferred but not required)•Strong technical and analytical...

  • Security Project Manager

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines E-team Workforce Private Corporation Full time ₱900,000 - ₱1,200,000 per year

    About the role E-team Workforce Private Corporation is seeking a talented Security Project Manager to join our dynamic team. In this contract role, you will be responsible for managing and overseeing security-related projects that are fundamental to our operations. Based in Muntinlupa City, Metro Manila, you will play a crucial role in ensuring the...

  • Sr Project Manager

    1 week ago

    Ayala Alabang, National Capital Region, Philippines ServiceFirst Full time ₱1,500,000 - ₱2,500,000 per year

    Position:Senior Project ManagerServiceFirst is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client's businesses with exceptional customer engagement.While our core business is to help our partners better serve their customers, ServiceFirst will also provide reduced labor...

  • Project Manager

    1 hour ago

    Ayala Alabang, National Capital Region, Philippines Chip 1 Electronics Phils. Inc. Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:Maintain and update ClickUp task boards and deadlinesSet up, manage, and share Google Calendar invites and tasksRespond to emails and manage Gmail inbox for the CEO and departmentEnsure daily written updates from the teamCross-check and QA content before publishingJoin Google Meet coworking sessions and provide live supportManage shared...