Service Delivery Manager

4 days ago

Taguig, National Capital Region, Philippines Vertere Global Solutions, Inc. Full time ₱900,000 - ₱1,200,000 per year

Qualifications:

  • Minimum of 5 years' experience in IT service delivery, operations, or project management
  • In-depth knowledge of the ITIL framework and best practices in service management
  • Skilled in stakeholder engagement with strong written and verbal communication abilities
  • Solid background in handling incident, problem, and change management processes
  • Technical exposure to Java, .NET, or related enterprise technologies
  • Demonstrated ability to lead cross-functional teams and manage external vendors effectively
  • Strong analytical mindset with proven problem-solving and troubleshooting capabilities

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