Service Delivery Lead

3 days ago

Taguig, National Capital Region, Philippines Collabera Digital Full time $104,000 - $130,878 per year

Ascendion Philippines is

hiring

for Service Delivery Lead (CSR)

Position: Service Delivery Lead (CSR)

Set up: Onsite( Monday-Friday Only)

Work Location: Taguig, City Philippines

For interested candidates, you may send your resume to

or message your NAME/NUMBER/EMAIL ADDRESS to

Qualifications

  • Experience in service delivery management, customer support, and team leadership
  • Ability to handle escalations and implement continuous improvement initiatives
  • Strong communication, problem-solving, and organizational skills
  • Proficiency in monitoring performance metrics and developing training programs
  • Experience in collaborating with various departments to enhance service quality
  • Excellent interpersonal skills and ability to work in a fast-paced environment
  • Bachelor's degree in Business Administration, Management, or related field

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