
Spanish Bilingual Customer Service Representative
3 days ago
FREE HMO Upon Start Date + 2 FREE Dependents Upon Regularization
Performance Incentives + Monthly Spiffs + Language Premium
Work location: Skyrise 4A, IT Park, Cebu City
Work schedule: Graveyard Shift
A day in the life of a customer service representative includes . . .
- Performing detailed research into production problems at all stages of book publishing process and providing answers and solutions to authors' questions
- Communicating with Spanish and English speaking authors via telephone, email, and/or postal mail regarding the status of the book production process
- Answering questions, addressing concerns, and educating authors on the scope of our services as well as design and print standards
- Solving problems by referencing and researching any inconsistencies between layout and printing files, utilizing internal databases, and the electronic and physical submission files
- Saving necessary author and book information into the database, including an author's contact information, service selections, and special instructions
- Promoting customer satisfaction by taking consistent and positive proactive/reactive steps to attend to an author's specific needs
- Establishing and maintaining a highly professional and courteous client interaction environment
This job is perfect for you if you have . . .
- A native command of international Spanish and must be fluent in English and Spanish, both verbal and written
- Entry level to 1-2 years experience in customer service in a Spanish support BPO
- A bachelor's degree or college level with relevant experience
- The willingness and ability to work onsite (Cebu IT Park); preferably from Cebu but open to outside Cebu applicants
- A keen eye for detail and strong organizational, time management, and problem solving skills
- The ability to break down complicated process steps into information an author can easily understand
- A pleasant but firm demeanor, with composure under pressure and the ability to work independently and within a team environment
- Tolerance for low physical mobility, i.e., sitting at a desk for extended periods
- Sufficient manual and digital dexterity to work with a computer, keyboard, mouse, monitor, and phone pad
- A working knowledge of Microsoft Office applications and Adobe Systems applications (PageMaker, Photoshop, and Acrobat Reader) is preferred but not required
Job Type: Full-time
Pay: Php55,000.00 per month
Benefits:
- Company events
- Health insurance
- Paid training
- Pay raise
Ability to commute/relocate:
- Cebu City: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish (Required)
Location:
- Cebu City (Preferred)
Work Location: In person
-
Cebu City, Central Visayas, Philippines Fusion CX Full timeAre you fluent in Spanish? Are you seeking Spanish or bilingual customer service positions in Cebu? Join us This Customer Service Representative or Member Support position at Fusion CX is an exciting opportunity for individuals fluent in Spanish to join a truly global customer experience company. As a Bilingual Spanish Member Support Representative in Cebu,...
-
Spanish Bilingual
1 week ago
Cebu City, Central Visayas, Philippines HR TechX Corp. Full time ₱150,000 - ₱250,000 per yearWe are looking forSpanish Bilingual Customer Service Representativesto join our growing team in Cebu. This role is ideal for candidates who are fluent in bothSpanish and English, possess strong communication skills, and have prior experience in the BPO industry. You will handle customer inquiries, provide excellent service, and ensure a positive experience...
-
Spanish Bilingual Call Center Agent
2 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per year**Job Opening: Bilingual Call Center Agent (Spanish & English)** **Location: Cebu City, Philippines** **Company: TASQ** Please make sure your phone line is available for the interview. TASQ is seeking enthusiastic and motivated individuals who are fluent in both Spanish and English to join our team as Bilingual Call Center Agents. This exciting position...
-
Spanish Bilingual Call Center Agent
2 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per yearJob Opening: Bilingual Call Center Agent (Spanish & English) Location: Cebu City, Philippines Company: TASQ Please keep your phone line available for the interview. TASQ is on the lookout for enthusiastic and motivated individuals who are fluent in both Spanish and English to join our team as Bilingual Call Center Agents. This exciting role demands a...
-
spanish bilingual representative-start asap
1 week ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱960,000 per yearWe're Hiring – Bilingual Analyst (Spanish Language) Open for NO BPO EXPERIENCELocation: Cebu IT ParkWork Setup: Pure OnsiteSchedule: Night Shift / Shifting Schedule (24/7)Start Date: Urgent / ASAPJob Description:Communicate with customers in a professional manner and provide solutions for specific requests as per process guidelines.Listen attentively to...
-
Spanish Bilingual
1 week ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱60,000 - ₱80,000 per yearWe're Hiring – Bilingual Analyst (Spanish Language)Location: Cebu IT ParkWork Setup: Pure OnsiteSchedule: Night Shift / Shifting Schedule (24/7)Start Date: Urgent / ASAPCompensation & Benefits:Basic Salary: Up to ₱20,000Language Premium: ₱45,000 – ₱60,00020% Night DifferentialPaid TrainingCareer Growth & Annual AppraisalStructured Career PathFree...
-
Spanish Bilingual Associate
7 days ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱1,005,000 - ₱1,020,000 per yearLOCATION: CEBU IT PARKPOSITION: Bilingual Analyst – SPANISH LanguageWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(JOB DESCRIPTION)Communicate with customers in a professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate...
-
Spanish Bilingual Customer Care Specialist
1 week ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱960,000 - ₱1,440,000 per yearLOCATION: CEBU IT PARKPOSITION: Bilingual Analyst – SPANISH LanguageWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(JOB DESCRIPTION)Communicate with customers in a professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate...
-
OPTUM SPANISH Bilingual Representative
3 days ago
Cebu City, Central Visayas, Philippines Optum, a UnitedHealth Group Company Full time ₱150,000 - ₱250,000 per yearQualificationsProficient in communicating using both Spanish and EnglishMinimum of one (1) year experience in a BPO Spanish customer service environment that directly supports customers in person or over the phoneProficient in using Microsoft Word/Excel and/or Google Sheets/DocsWilling to work onsite (Taguig)At least 2nd college UndergraduateRequired...
-
Spanish Customer Service Representative
2 days ago
Cebu City, Central Visayas, Philippines Azpired Inc. Full time ₱50,000 per yearRoles and responsibilities:Receive and answer inbound Spanish-speaking calls.Receive and answer other inbound calls if necessary.Handle customer requests, issues, and other concerns.Respond to queries raised by customers and clients.Make outbound calls to contact customers or clients.Send messages to customers through chat or email.Process payments and...