billing & collection specialist

3 days ago

Manila, National Capital Region, Philippines Mighty Lynx Solutions Full time ₱500,000 - ₱1,000,000 per year

ROLES AND RESPONSIBILITIES:

- Generate and distribute customer statements, aging reports, and other billing-related documents regularly to ensure accurate and timely billing processes.

- Maintain meticulous records of all communications and correspondence with clients regarding overdue accounts, payment arrangements, and any disputes encountered during the collection process.

- Investigate and resolve disputes or discrepancies related to outstanding balances, collaborating closely with internal teams and clients to achieve mutually satisfactory resolutions.

- Accurately prepare and process invoices in accordance with company policies and procedures, ensuring compliance with billing regulations.

- Review customer contracts, purchase orders, and related documentation to verify billing accuracy and promptly address any discrepancies.

- Prepare comprehensive reports on accounts receivable aging, collections activities, and notable issues or trends impacting the collection process for management review.

- Utilize multiple communication channels, including phone, email, and mail, to follow up with customers, collect outstanding balances, and address billing inquiries promptly and professionally.

- Engage in negotiations for payment plans and settlements with delinquent accounts, maintaining positive relationships with customers throughout the process.

- Thoroughly document all collection activities and customer interactions in the billing system to uphold accurate and compliant record-keeping practices.

- Conduct regular reconciliations of customer accounts and investigate any discrepancies to ensure precise accounting of receivables.

- Analyze billing and collection data to identify trends and patterns, offering recommendations for process enhancements to streamline operations and improve efficiency.

- Monitor compliance with BIR Form 2307 requirements.

- Prepare and submit monthly and weekly collection reports, as well as reports on aged receivables and sales, to provide insights into financial performance.

- Perform other tasks assigned by the Management as needed.

QUALIFICATIONS:

- A Bachelor's/College Degree in Finance/Accountancy/Banking or EQUIVALENT.

- At least 1-2 years of working experience in the related field is required for this position

- Excellent in meeting deadlines and allocating resources effectively.

- Strong analytical skills and attention to detail with the ability to identify issues, assess root causes and develop practical solutions

- Excellent communication and interpersonal skills with the ability to interact to Customers/Clients, Vendors/Third Parties

- Commitment to upholding ethical standards, professionalism and confidentiality.

- Can work with minimal supervision

- Flexible and can adapt easily.

- Accurate and timely submission of reports.

- Positive attitude with good communication skills.

- Proficiency in Microsoft Word, Excel and Accounting System

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