CSR Healthcare

3 days ago

Taguig, National Capital Region, Philippines Systemantech Full time ₱336,000 per year

Job Duties and Responsibilities:

  • Contact insurance companies to verify coverage status of patient benefits.
  • Files pre-authorizations for patients with insurance companies and provide follow up as needed.
  • Process supply orders.
  • Maintains accurate patient information in relevant client data management systems.
  • Provides patients with information regarding their order status, which may include: developing financial breakdowns for the patient, giving the patient estimates of costs and collecting payments for co-pays for supply orders, if applicable.
  • Gathers all necessary additional medical records as requested by insurance companies.
  • Applies knowledge of company processes and procedures to respond to incoming communication from insurance companies, patients and internal departments.
  • Performs other related duties as assigned.

Job Requirements:

Education:

  • Completed at least 2 years in College or with an Associate or Bachelor's Degree.

Work experience required:

  • Prior medical insurance authorization experience preferred.
  • One to two years data processing experience preferred.
  • One to two years customer service or provider relations experience preferred.
  • Associate degree or equivalent with a minimum of three years relevant working experience.

Technical/Functional skills:

  • Basic Excel, Word and Outlook experience required.
  • Demonstrates proficiency and accuracy using Alere Home Monitoring data management systems which are directly related to the specific job function.
  • Strong Computer/Software Skills.

Behavioral Preferences/Soft Skills:

  • Position requires heavy telephone contact with program providers and participants (up to 90%).
  • Excellent interpersonal and phone etiquette skills.
  • Ability to provide superior customer service and meet customer satisfaction expectations.
  • Detail & Team Oriented
  • Communication & Writing Skills
  • Organization/Time Management Skills
  • Human Relation Skills
  • Excellent oral and written communication skills.
  • Detail oriented with a focus on exceptional customer service.
  • Excellent PC skills and organizational skills.

Job Types: Full-time, Permanent

Pay: Php25, Php28,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Education:

  • Bachelor's (Required)

Experience:

  • Healthcare CSR: 1 year (Required)

Work Location: In person

  • Assistant Manager for Healthcare BPO

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Access Healthcare is looking for experienced and dedicated Assistant Manager to oversee and manage a Pioneer team of healthcare CSRs. The ideal candidate will have a strong background in healthcare account management, a solid understanding of U.S. healthcare laws, and a proven track record of achieving operational excellence.Key Responsibilities:Monitor...

  • CSR Healthcare Associates

    2 weeks ago

    Taguig, National Capital Region, Philippines Talent Outsourcing Channel Solutions Full time ₱120,000 - ₱180,000 per year

    About the role Talent Outsourcing Channel Solutions' is seeking enthusiastic CSR Healthcare Associates - Sales (DAYSHIFT) to join our team in Taguig City Metro Manila. This is a full-time role where you will be responsible for providing outstanding customer service and driving sales through inbound calls.What you'll be doingHandling inbound calls from...

  • MedTech Graduate

    2 weeks ago

    Taguig, National Capital Region, Philippines Access Healthcare Full time ₱264,000 - ₱360,000 per year

    Access Healthcare is in need of Medical Science graduates for our Blended (Voice and Back Office) Healthcare CSR account:Tasks:Will need to complete a full analysis of patient's medical chartsConduct outbound calls to providers to obtain authorization of specific medical procedure or prescription drug and to check on patient's eligibility, benefits, and...

  • CSR - Patient Care Coordinator

    1 day ago

    Taguig, National Capital Region, Philippines Alldigitech Manila Full time ₱150,000 - ₱250,000 per year

    About the roleAlldigitech Manila is seeking a friendly and customer-focused CSR - Patient Care Coordinator to join our fast-paced call centre team. In this full-time role, you will be responsible for providing exceptional customer service to our valued patients. The position is based in our Taguig City office.What you'll be doingHandling inbound calls from...

  • CSR Healthcare/Insurance

    2 weeks ago

    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱312,000 - ₱384,000 per year

    We are hiring Healthcare Customer Service Representative for an In-House Company Location: BGC, TaguigSchedule/Setup: Nightshift and Hybrid (Fixed Weekends Off)Qualifications:Education: College undergraduate for at least 2 years or associate's degree.Experience: At least 1-year solid contact center experience handling a BPO - Voice - International...

  • Healthcare Specialist

    7 days ago

    Taguig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱290,400 per year

    Be part of our growing team 1 day Process ONLY :))Location: McKinley Hill, Fort Bonifacio, Taguig CityJob Title: CSR- Healthcare AccountSchedule: NightshiftStart date: ASAPWhat's in it for you?-17,000-20,000 BASIC SALARY( Depends on Previous BPO Experience)-plus 3,600 Non Taxable Allowances-10% night differentialRetirement Plan AFTER 5 YEARSHMO day 1 plus 3...

  • Healthcare CSR: Night Shift

    7 days ago

    Taguig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱249,600 - ₱284,800 per year

    Join Our Team in TaguigReady for a rewarding career move? We're hiring a Customer Service Representative for a stable Healthcare Account in McKinley Hill, Fort Bonifacio, Taguig CityWhy Join Us?We offer a fast track to great benefits and growth—all in a single-day hiring processCompensation & Perks:₱ 17,000 - ₱ 20,000 Basic Salary (Based on BPO...

  • CSR - Appointment Scheduler

    1 week ago

    Taguig, National Capital Region, Philippines Alldigitech Manila Full time ₱150,000 - ₱250,000 per year

    Key Responsibilities:Answer incoming calls and respond to patient inquiries regarding appointment scheduling, rescheduling, cancellations, and general healthcare information.Schedule, confirm, and manage patient appointments accurately using electronic health record (EHR) systems or scheduling software.Verify patient demographics, insurance information, and...

  • Customer Service Representative

    2 weeks ago

    Taguig, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱180,000 - ₱300,000 per year

    Job description:We are looking for dedicated Customer Service Representatives (CSR) for a Healthcare Account that will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service to ensure customer satisfaction.Key Responsibilities:Answer incoming calls, chats, or emails from customers in a professional...

  • Customer Service Representative

    5 days ago

    Taguig, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱150,000 - ₱250,000 per year

    We are looking for dedicated Customer Service Representatives (CSR) for a Healthcare Account that will be responsible for handling customer inquiries, providing accurate information, and delivering excellent service to ensure customer satisfaction.Key Responsibilities:Answer incoming calls, chats, or emails from customers in a professional and courteous...