Patient Care Coordinators

3 days ago

Ormoc City, Eastern Visayas, Philippines Virtual Staffing Solutions Full time $40,000 - $60,000 per year
Description

Virtual Staffing Solutions is looking for dedicated and professional Patient Care Coordinators to join our team. In this role, you will engage with our valued patients through both inbound and outbound calls, offering exceptional support and guidance in a fast-paced environment. Your responsibilities will include addressing patient inquiries, resolving concerns, and ensuring a positive experience with every interaction.

Key Responsibilities
  • Respond to incoming calls, emails, and messages from customers promptly and professionally.
  • Investigate and resolve customer inquiries by researching solutions, reviewing available options, and troubleshooting issues.
  • Update and maintain accurate billing and personal information for customers.
  • Activate contracts, processing account change requests, and following up on overdue payments.
  • Document customer interactions and solutions within the client system to ensure accurate tracking and follow-up.
Skills, Knowledge and Expertise
  • 1 year of continuous call center experience.
  • Strong English comprehension and communication skills.
  • Accurate data entry and attention to detail, especially with numerical data.
  • Excellent organizational, time management, and follow-up skills.
  • Positive, team-first attitude with a focus on customer satisfaction
About Virtual Staffing Solutions

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

  • Patient Intake and Care Support

    3 days ago

    Ormoc City, Eastern Visayas, Philippines Urrly Full time $7,200 - $9,600 per year

    Role: Patient Intake & Care Support Location/Type: Ormoc City, Leyte • Onsite • Full-timePay: $800/monthSchedule: US business hours, full-time What you'll do Discuss health assessment questionnaire with patients Review and enter lab results in EMR Send results to primary care offices Process referrals and record requests on time ...

  • Patient Intake and Care Support

    3 days ago

    Ormoc City, Eastern Visayas, Philippines Urrly Full time $7,200 - $9,600 per year

    Role: Patient Intake & Care Support Location/Type: Ormoc City, Leyte • Onsite • Full-timePay: $800/monthSchedule: US business hours, full-timeWhat you'll doDiscuss health assessment questionnaire with patientsReview and enter lab results in EMRSend results to primary care officesProcess referrals and record requests on timeSupport transitional care and...

  • Patient Care Coordinator

    3 days ago

    Cebu City, Central Visayas, Philippines Helpware Full time $40,000 - $60,000 per year

    Position SummaryAs a Patient Care Coordinators, we are responsible for maintaining patient information and coordinating with caregivers and insurance companies. We handle all requests and inquiries for patient information and disperse this information according to federal and state regulations. Ensuring compliance with the medical facility's policies and...

  • Patient Care Coordinator

    4 weeks ago

    Cebu City, Central Visayas, Philippines Helpware Full time

    Position Summary:As a Patient Care Coordinator, you will be responsible for maintaining patient information and coordinating with caregivers and insurance companies. You will handle all requests and inquiries for patient information and disperse this information according to federal and state regulations. Ensuring compliance with the medical facility's...

  • Patient Care Coordinator

    4 weeks ago

    Cebu City, Central Visayas, Philippines Helpware Inc. Full time

    Position Summary:As a Patient Care Coordinators, we are responsible for maintaining patient information and coordinating with caregivers and insurance companies. We handle all requests and inquiries for patient information and disperse this information according to federal and state regulations. Ensuring compliance with the medical facility's policies and...

  • Chief Patient Care Coordinator

    6 days ago

    Cebu City, Central Visayas, Philippines beBeeHealthcare Full time ₱250,000 - ₱500,000

    Job SummaryAs a highly skilled and dedicated healthcare professional, you will play a vital role in providing exceptional patient care by assisting doctors in various procedures and addressing patient concerns and inquiries. Your expertise will be instrumental in ensuring the highest standards of customer service are met through efficient handling of...

  • Patient Care Coordinator

    19 hours ago

    Cebu City, Central Visayas, Philippines Helpware Full time $104,000 - $130,878 per year

    Responsibilities Provide first-line voice support for internal and external customers. Process Game Ready Direct orders, completing all required tasks set forth for the Game Ready Direct order management process. Build sustainable relationships and trust with patients and the sales team through open and interactive communication Manage large amounts of...

  • Patient Coordinator

    3 days ago

    Cebu City, Central Visayas, Philippines OPERATION SMILE PHILS. FOUNDATION INC. Full time ₱300,000 - ₱600,000 per year

    General Description:The Patient Coordinator will support the implementation of a registry and database of cleft lip and/or cleft palate patients throughout Cebu and nearby provinces (Visayan Region). They work closely with various community leaders and partners in the different areas of Cebu and nearby provinces to set up registration campaigns and camps....

  • PHRN (Virtual Medical Assistant)

    3 days ago

    Ormoc City, Eastern Visayas, Philippines EasyHealth Full time $60,000 - $80,000 per year

    The Mission:Join us on our mission to redefine health care and improve millions of lives through the power of technology and compassion. At EasyHealth, we believe in advancing healthcare with a member-first approach. We're shaping the future of healthcare, one Annual Wellness Visit at a time.About Us:EasyHealth is a leader in proactive and comprehensive...

  • PHRN (Virtual Medical Assistant)

    3 days ago

    Ormoc City, Eastern Visayas, Philippines EasyHealth Full time $45,000 - $60,000 per year

    The Mission: Join us on our mission to redefine health care and improve millions of lives through the power of technology and compassion. At EasyHealth, we believe in advancing healthcare with a member-first approach. We're shaping the future of healthcare, one Annual Wellness Visit at a time. About Us: EasyHealth is a leader in proactive and...