Patient Care Coordinator
2 weeks ago
Position Summary:
As a Patient Care Coordinator, you will be responsible for maintaining patient information and coordinating with caregivers and insurance companies. You will handle all requests and inquiries for patient information and disperse this information according to federal and state regulations. Ensuring compliance with the medical facility's policies and procedures and developing interdisciplinary care plans for patients are key responsibilities.
Responsibilities
- Assist callers with appointment scheduling, obtaining patient demographics, insurance, and financial information.
- Process incoming referrals, verify benefits, eligibility, and authorization for both new and established patients.
- Coordinate and respond to patients' and referring providers' concerns in a timely manner to ensure patient satisfaction.
- Execute outbound calls or electronic tasks to assist with outpatient radiology-related services.
Requirements
- At least 1 year of previous experience as a Patient Care Coordinator or in a similar capacity.
- Knowledge of medical terminology, ICD-10, and CPT coding and procedures (preferably).
- Ability to type at least 40 WPM.
- Ability to multi-task consistently and work in a fast-paced environment.
- Previous experience as a medical receptionist/front desk or related role.
- Proficient in English at least B1 level.
- Excellent written and oral communication skills.
- Strong attention to detail.
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