Concierge

7 days ago

Pasay, National Capital Region, Philippines Golden Topper Investments, Inc. Full time ₱250,000 - ₱350,000 per year

Job Descriptions:

  1. Cater to all clients, especially VIP guests and must give exceptional customer service

  2. Responsible to carry on daily customer service operations of the property

  3. Management of customer complaints in coordination with building engineer, property manager or concerned person

  4. Maintain updated records of customer requests and complaints and its resolution

  5. Point of contact for all the guests who seeks any type of information or assistance in the property premises

  6. Develops a strong knowledge of the property facility and services

  7. Organizes special functions as directed by management

  8. Coordinates guest requests for special services and special needs or equipment with the appropriate department

  9. Handles visitors/ guest complaints and solve problem to the degree possible

  10. And all other duties and responsibilities which are not limited to these that may be assigned to you by the management.

Qualifications:

Bachelors degree holder (4-years)

With at least 1-2 year(s) of working experience in Hotel operations or any related field

With good communication skills and can deal with different kinds of customers

Must have strong organizational and multi-tasking skills

Willing to be assigned in Property Management

Willing to be assigned in Pasay City

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