Franchise Operations Coordinator

3 days ago


Makati City, National Capital Region, Philippines Lendi Group Full time $40,000 - $60,000 per year
Company DescriptionWhy Join Us?Job Description
  • Includes updating of Salesforce, JIRA tickets and relevant templates as required.
  • Assist with the creation of Standard Operating Procedures (SOPs).
  • Calendar/Workflow Coordination| Set and manage key operational reminders with relevant stakeholders to ensure timely actions and follow-ups.
  • Create and update reporting templates on key franchise operations metrics such as renewals, variations and new stores.
  • Request, track and issue operational invoices as required including regular follow up to ensure steps are completed within agreed SLA's.
  • Perform ad hoc administration tasks as required to support the smooth functioning of the Franchise Operations Team and address emerging needs
Qualifications
  • Previous experience in administrative support roles
  • Attention to detail and ability to learn quickly
  • Intermediate to advanced computer skills – Microsoft Office
  • Strong organisational skills
  • Strong verbal and written communication skills
  • Previous operations/logistics/franchising experience
  • Knowledge in Atlassian - Confluence and Jira is desirable
Additional Information
  • A vibrant, relaxed, yet professional culture.
  • We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration, with a requirement to work from our Makati office at least once a month.
  • A holistic wellbeing programs offering 24/7 support to enable our team to thrive at home and work.
  • Comprehensive HMO coverage for you and one free dependent, along with life insurance starting from Day 1.
  • Access to 25 days of leave, made up of 20 vacation days and 5 sick days.
  • Monthly internet subsidy to help you stay productive at home
  • Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.
  • Access to all government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG.

Lendi Group



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