Senior Information Technology Engineer

3 days ago

Quezon City, National Capital Region, Philippines Topaz HR Advisory Full time ₱1,000,000 - ₱1,200,000 per year

Company Overview

Our client is an MSP company, providing outsourced IT services to small and medium size companies throughout the US.

Position Overview

In this role, qualified candidates will manage the full life cycle of escalated technical issues originating from Level 1 and Level 2 support teams, ensuring timely and effective resolution. Provide strategic technical guidance to management and clients, aligning IT solutions with overarching business objectives. Mentor and support junior technicians, while fostering a collaborative environment that promotes teamwork and continuous technical skill development.

Location: Eastwood, Libis Quezon City

Schedule: Onsite, Night Shift

Employment Type: Full time

Monthly Rate: ₱85,000 – ₱100,000 Pesos/Month

Benefits: Sick and other Paid Leave, HMO, Government-Mandated Benefits

Key Responsibilities

  • Manage the full lifecycle of escalated technical issues from Level 1 and Level 2 teams, ensuring timely and effective resolution.
  • Oversee the administration and maintenance of servers, networks, DNS, and cloud solutions (Intune, Azure, AVD) to ensure secure and stable operations.
  • Configure, troubleshoot, and maintain firewalls, switches, and other essential network devices.
  • Provide technical guidance to management and clients, aligning IT solutions with business objectives.
  • Mentor and support junior technicians, fostering teamwork and technical skill development.
  • Enhance client satisfaction through proactive problem-solving and clear, professional communication.

Qualifications

  • Minimum of 5 years of IT experience.
  • Experience in Managed Service Provider (MSP) setting.
  • Extensive knowledge of server administration, DNS management, and cloud technologies (Active Directory, Intune, Azure, AVD).
  • Demonstrated expertise in diagnosing and resolving complex network and server issues, including RAID configurations.
  • Proficient in configuring and managing firewalls, switches, and networking hardware.
  • Strong communication skills with a client-centric and collaborative approach.
  • Ability to excel under pressure, prioritize critical issues, and meet tight deadlines.
  • Excellent English communication skills.
  • Customer-centric attitude

Compensation

The published salary range is used as a guide to provide prospective candidates with a level of compensation that is competitive with today's market. The salary range for this position is a good faith estimate that allows for flexibility to align with various levels of experience, education, and performance.

EEO Statement

Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.

Please Note: Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.

smcLXsCpeV

  • Information Technology Engineer

    1 week ago

    Mandaluyong City, National Capital Region, Philippines OpsWerks Full time ₱900,000 - ₱1,200,000 per year

    We're looking for aSenior IT Engineerto join our growing and mission-driven IT & Security GroupAbout the jobAs anIT Engineer, your responsibilities will include:Administering and managing Office 365 E3 services including Exchange Online, Teams, OneDrive, and security/compliance featuresHandling SharePoint administration and development, including site setup,...

  • Head of Information Technology

    2 weeks ago

    Quezon City, National Capital Region, Philippines Q2 HR Solutions Inc. Full time ₱2,500,000 - ₱6,000,000 per year

    Job Summary:The Head of Information Technology provides strategic leadership and direction in ensuring the seamless delivery of IT services across the organization's 45 community malls. This role is responsible for leading and managing three major pillars: IT Operations, IT Systems, and IT Infrastructure. The posit...

  • Information Technology Sales Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Total Information Management Corp. Full time ₱1,500,000 - ₱4,500,000 per year

    Role Summary:A highly driven and experienced Information Technology Sales Manager to lead the IT solutions sales division. This role is responsible for setting and executing strategic sales initiatives, developing high-performing teams, and delivering customized solutions that meet the complex needs of enterprise and government clients. The ideal candidate...

  • Information Technology

    2 weeks ago

    Quezon City, National Capital Region, Philippines TASCO, Inc. Full time ₱144,000 - ₱360,000 per year

    Graduate of Bachelor of Science in Information Technology, Computer Science or any related coursesPreferably with three (3) years relevant experience in IT. Additional experience in Total Quality Management (TQM) is an advantagePreferably with training on Information Technology or Computer ScienceProficient in MS Office ApplicationsSkillful in Information...

  • Information Security and Technology Risk Officer

    2 weeks ago

    Quezon City, National Capital Region, Philippines UCPB Savings Full time ₱120,000 - ₱180,000 per year

    JOB SUMMARYAssists the Risk Management Division head in its risk oversight function on technology risk through the use of applicable risk management tools to identify, measure, monitor, and control technology risks;Directs the Bank in protecting all information assets and assists the Senior Management Response Team (MANCOM) in its business continuity and...

  • Technology Senior Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines Trends Group, Inc. Full time ₱1,200,000 - ₱3,600,000 per year

    Technology Senior Engineer are responsible for implementing, providing technical support and managing networks and network security of an organization. The role includes system configurations, documenting and managing the installation of a new network and network security, maintaining, and upgrading existing systems as necessary and troubleshooting network...

  • Information Technology Help Desk

    4 weeks ago

    Quezon City, National Capital Region, Philippines IMTENAN Group Full time

    OverviewTalent Acquisition | Hiring & Onboarding | IMTENAN GroupJoin Imtenan Group as an IT Help Desk - Immediate Hiring.Location: Obour City, CairoEmployment Type: Full-TimeImtenan is an Egyptian brand focused on the production and retail sale of nutritional and healthy products including natural foods, diet, energy, immunity and skin-care products, as well...

  • Technology Engineer

    2 weeks ago

    Makati City, National Capital Region, Philippines Trends Group, Inc. Full time ₱600,000 - ₱1,200,000 per year

    Technology Engineer is responsible in assisting his/her team in the implementation or supportactivities for the client. The role includes working with different groups including the Sales Business Units, Implementation and Support Teams, Project Team, and Service Delivery Team, to fulfill the service delivery to the client.DUTIES AND...

  • Senior Information Technology Engineer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Topaz HR Full time ₱850,000 - ₱1,000,000 per year

    Company OverviewOur client is an MSP company, providing outsourced IT services to small and medium size companies throughout the US.Position OverviewIn this role, qualified candidates will manage the full life cycle of escalated technical issues originating from Level 1 and Level 2 support teams, ensuring timely and effective resolution. Provide strategic...

  • Information Technology Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time $104,000 - $130,878 per year

    Job Responsibilities:Detailed job description and job qualifications:Overseeing daily IT operations.Ensure uptime and performance of IT infrastructure and systems.Handle escalated issues and work towards finding solutions to problems within the team or department.Manage EUC team, delegate and monitor relevant tasks.Provide coaching, mentoring, and...