IT Operations Engineer

2 weeks ago

Makati City, National Capital Region, Philippines ING Full time ₱1,200,000 - ₱2,400,000 per year

Background on what ING is about

ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities.

Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking

Job Overview

Working as an IT Operations Engineer, you'll be managing infrastructure, operating systems, responding to incidents, keeping the environment secure and automating repetitive tasks.

Key Responsibilities

Infrastructure Management

Managing Linux and Windows environments

Proficient in the command-line (RHCSA/RHCE certification or equivalent)

Virtualization

Managing virtualized environments (VMWare)

Containerization

Docker, Podman

Kubernetes, Openshift

Networking

Firewall rules

DNS, DHCP

network storage (NFS/NAS, SAN, CIFS/SMB)

load balancing

Automation

Scripting knowledge to automate repetitive tasks

Building and integrating tools that will assist in improving system availability, reliability and performance

Utilizing CI/CD tooling to automate (Azure DevOps, Jenkins)

Configuration Management

Enforcing configuration (Ansible, Puppet, Chef)

Monitoring and troubleshooting o performance monitoring

Proactive identifying problem areas of a system (i.e. software bugs, misconfigurations, bottlenecks)

Trend analysis

Incident and Problem Management

Coordinating incident management and service restoration

Capacity Planning

Service Level Management

Proactive monitoring and adherence to SLAs

Holding IT Engineering, Security and Architecture accountable for remediation of any SLA degradation

IT Risk Key Controls

Ensuring that IT is 'in CONTROL' by holding IT groups accountable for adherence

Collating and providing necessary evidence to auditors for these controls (Vulnerability Management, Identity & Access Management, Platform Security, Foundational Controls and Security Detection & Response)

Disaster Recovery (DR) & Business Continuity Planning (BCP)

High availability and resilience patterns

Key Capabilities/Experience

Work comfortably with Linux and Windows

Work with virtualization technologies such as VMWare

Develop and run applications in the cloud (Azure, AWS, GCP)

Containerize and orchestrate applications (Docker, Openshift, Kubernetes, microservices)

Continuously integrate and deploy (CI/CD, git, Jenkins, Ansible)

Comfortably write automation scripts (bash, go, python)

Administer and query SQL

Work and analyze aggregated logs (ELK)

Configure networks (load balancing, firewalls)

Work with observability tools (Prometheus, Grafana)

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