Senior Business Analyst

A career with EROAD offers the unique opportunity to work in a fast-growing organisation that is at the forefront of in-vehicle technology, enhancing road safety, productivity, and reducing environmental impact. EROAD's mission is to deliver intelligence you can trust, for a better world tomorrow.​

What we're looking for:

We're looking for a world-class Senior Business Analyst to join our global team and establish a world-class Business Analyst function. This role could be based in our Auckland or Manila office. This is a critical position in EROAD's business and requires a person with a proven track record of defining, implementing and scaling modern BA practices across complex, cross-functional environments.

About the role:​

The successful candidate will provide leadership, direction and assistance in the successful delivery of EROAD's strategic projects and pre-project deliverables. As a Senior Business Analyst you will be responsible for; ​

• Own and lead the Business Analyst function across strategic programs and initiatives
• Define and roll out best-practice BA frameworks, tools, and methodologies across the organization.
• Lead the end-to-end requirements lifecycle, from discovery and documentation to validation and delivery.
• Champion process optimization, identifying inefficiencies and driving continuous improvement.
• Provide mentorship and leadership to other BAs and cross-functional teams
• Work closely with stakeholders to elicit, analyse, and document business requirements and processes associated with planned projects
• Map and assess existing workflows; identify gaps, inefficiencies, and opportunities for improvement
• Collaborate with administrators, developers, and data analysts to translate business needs into functional and technical specifications
• Serve as the main point of contact between business teams and technical leads, facilitating clear and effective communication throughout the project lifecycle as required
• Develop and execute user acceptance testing (UAT) plans, ensuring solutions meet business requirements and are ready for production
• Support training, change management, and adoption activities
• Create and maintain detailed documentation including business requirements, process maps, user stories, and training materials
• Help coordinate project activities, track progress, and report status to project managers and leadership
• Effectively lead and manage direct reports as required
• Lead and work within SAFe / Agile frameworks

Skills and experience:​

We're looking for someone with a minimum of 7+ years' senior business analytics experience and possesses skills such as:​

• Demonstrated ability to establish and lead BA practices within a growing organization.
• Exceptional analytical and conceptual thinking skills
• Excellent stakeholder management and communication skills, with the ability to facilitate workshops and meetings
• Strong analytical and problem-solving skills, with experience mapping and improving business processes
• Deep understanding of ERP and CRM capabilities, data structures, and workflow tools. (Salesforce and Microsoft D365 experience preferable)
• Expert knowledge of Agile or similar project delivery methodologies
• Familiar with using Jira and standard AI tools / software
• Expert in requirements gathering, documentation, and supporting User Acceptance Testing (UAT)
• High attention to detail
• Strong organizational and communication skills
• Business Requirements gathering and workshop facilitation
• Transportation industry experience would be a plus – not essential
• Experienced working with technical, complex products
• University degree required, formal Business Analysis training certifications preferred

Why you'll love working at EROAD:​

EROAD is a true Kiwi success story in the tech sector Publicly listed since 2012, we are represented on the NZX and ASX, and continue to grow rapidly across NZ, Australia, and the USA.​​

At EROAD, we value diversity and are a multicultural company with employees from all over the world. We are committed to investing in our people, demonstrated through our funded medical insurance plans, recognition programs, EAP offerings, and more (varying based on location).

EROAD fosters a sense of community and belonging through fun and collaborative workplace initiatives.​

​Join EROAD and be part of an organisation in growth mode. Your skills and expertise will make a significant impact. We are going places, and we would love you to join us. We can't wait to hear from you​