Front of the House

2 days ago

San Fernando, Ilocos, Philippines The Bistro Group Full time ₱150,000 - ₱250,000 per year

We are looing for a dynamic and enthusiastic Front of the House Staff to join our team Whether you're a Host, Receptionist, Server, Busser, or Bartender, we want individuals who are passionate about hospitality, thrive in a fast-paced environment, and create welcoming experiences for our guests.

Responsibilities:

  • Warmly greet and welcome guests upon arrival, ensuring a positive first impression.
  • Manage reservations efficiently, including booking, confirming, and accommodating special requests.
  • Answer and direct phone calls, addressing inquiries about the restaurant and its offerings.
  • Escort guests to their tables, presenting menus and highlighting daily specials.
  • Maintain an organized reception area, ensuring cleanliness and readiness for service.
  • Assist with cashiering duties, processing payments accurately and efficiently.
  • Handle customer feedback professionally, resolving issues promptly to ensure guest satisfaction.
  • Collaborate with the management team to ensure seamless service operations.

Qualifications:

  • With at least 1 year or more of experience as a receptionist in a fine dining environment is preferred.
  • Exceptional interpersonal and communication skills, with a friendly and professional demeanor.
  • Proficiency in reservation management systems and basic computer applications.
  • Strong organizational skills and the ability to multitask effectively.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • A passion for delivering outstanding customer service and enhancing guest experiences.
  • Excellent verbal and written communication skills.
  • Flexibility to be assigned to specific store or branch locations as required.
  • Must be available to start immediately.

Job Type: Full-time

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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