Training Operations Manager

2 days ago

Cebu City, Central Visayas, Philippines VA PLATINUM PTY LTD INC. Full time $250,000 - $500,000 per year

Love turning chaos into smooth systems?

Thrive on structure, data, and delivery?

Ready to power high-impact training behind the scenes?

This is the role for you
About the Role

The Training Operations Manager is the operational backbone of the training function. This role owns the systems, processes, workflows, and coordination that allow training programs to run smoothly, efficiently, and at scale. While the Training Manager leads people and performance, you ensure seamless execution, turning strategy into structured, repeatable operations with full accountability for delivery, efficiency, and continuous improvement.

Ideal Candidate (Must Have Requirements)
  • Proven experience in operations management, training operations, or systems-focused roles
  • Experience in Learning & Development, training admin, or program delivery is highly regarded
  • Strong process design, systems thinking, and workflow optimisation skills
  • Excellent stakeholder management and cross-functional communication skills
  • Data-driven mindset with experience in reporting, dashboards, and KPI tracking
  • Highly organised with strong project coordination and multitasking ability
  • Amenable to work onsite (IT Park, Cebu City)
Tasks and Responsibilities
  • Own and manage the end-to-end operational workflow of all training programs
  • Coordinate training calendars, schedules, resources, and rollouts
  • Design, implement, and maintain training systems, tools, and documented processes
  • Track training performance, completion rates, capacity, and operational KPIs
  • Identify and resolve bottlenecks, risks, and inefficiencies
  • Forecast training capacity and resource requirements
  • Ensure operational compliance, documentation accuracy, and governance standards
  • Act as the central liaison between trainers, managers, and internal stakeholders
  • Drive continuous improvement initiatives across training operations
Industry-leading benefits
  • HMO w/ Dental Coverage + Dependents + Free Mental Health Consultations
  • 2-week paid Holiday Break. Enjoy the season without worrying about your work.
  • Fixed weekends off (Saturday and Sunday). Take control of your weekends, relax with loved ones, or indulge in your passions.
  • Take advantage of working the day shift schedule Wake up to the sunrise and wind down as the sun sets.
We have a virtual recruitment process. What you need
  • Strong and Stable Internet Connection for uninterrupted video interviews
  • Laptop or PC with Webcam for online assessments and interviews

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About VA Platinum

VA Platinum is a leading, fast-growing offshore staffing solution for Australian and New Zealand small and medium businesses. We recruit and manage virtual assistants (VAs) to empower business owners to achieve their goals. At the same time, we create meaningful opportunities for our staff in the Philippines to lead better lives.

We pride ourselves on having a supportive and collaborative team. We value energy, candid communication, and a high-performance work environment. We are looking for someone who fits well into this culture and can contribute positively to our team's dynamic.

Other Career Opportunities
  • General Admin VAs
  • AU Accountants/Bookkeepers
  • Financial Planning VAs
  • Mortgage Broking VAs
  • Mortgage Parabrokers (anywhere in the PH)
  • Paraplanners
  • Executive Assistants
  • Team Manager - Client Facing

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