Guest Service Center Supervisor

1 week ago


Malay Western Visayas, Philippines Shangri-La Group Full time ₱900,000 - ₱1,200,000 per year

Shangri-La Boracay
Located in the country's premier beach destination, Shangri-La's Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.

DUTIES
The Service Leader - Guest Service Center ensures that calls to the Guest Service Center are promptly answered and requested followed through to the concerned department.

Requirements

  • Experienced in an International Hotel with a similar capacity.
  • Graduate of Hospitality Management, International Hospitality Management or any related course.
  • Oral and Written Fluency in English
  • Must be guest-oriented, an eye for details and flexible.
  • Compensation and Benefits: Local Package is offered.


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